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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
961 Reviews

961 Reviews of Jessup Auto Plaza - Service Center

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November 14, 2024

I had a tire replacement. All good except the pressure was very uneven when I got the car back. I would’ve been happier if the tires were all checked for pressure. I’ve been t More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Good service on my truck. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. More

by CP607280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Hard to believe you now feel justified in charging 3% to use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery) More

by donrfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

This was our 2nd visit in one month and it mirrored the first. We have no complaints at all and the service went without a hitch. Maybe Jessup Service Dept has improved? More

by panzerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I've always been treated like a VIP from the time I bought my Buick to the times I've brought her back for service. More

by LINDARC8905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Daniel was very attentive to talking to my husband over the phone. He is an excellent people person. He did not rush through the service I would be receiving. Daniel accommodated me with transportation so More

by outdoormomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Great Service, pick up and drop off was flawless. Thank you for getting everything done and completed on time. More

by deanstuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

VERY BAD SERVICE, I rather drive to Hemet OGosh Chevrolet and get my vehicles serviced there not here anymore. The owner should be ashamed of the bad workers he has working for him! More

by HECTORDAVID0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Ron
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Always great service and attention to my needs and time. good service and on time. More

by 573fausel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

We had been loyal customers for over 20 years (bought 6 vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade More

by panzerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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