Back

Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,005 Reviews

1,005 Reviews of Jessup Auto Plaza - Service Center

Sort by
November 24, 2024

Ron Austin and his whole team are excellent at customer service. Thank you much! Highly recommend More

by OVANESIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Sergio did a fine job for me he kept me posted on my vehicle and progress. he is an asset to the Jessup team. I will be back for my 100,000 mile service in a few months. More

by avancoutren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Daniel is great advisor, and Ron is always there when you need him for any help More

by tornadoblack23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

As always a positive and enjoyable experience at jessup and with Sean Considering auto service can be distruptive to one's life Jessup Auto and Sean have made it an uncomplicated event More

by michaeleenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I usually have good experiences at Jessup but my last visit was not so pleasant. I’m hoping this was just an isolated incident. 1. The female at the service department told me they were fully booked More

by salas.cinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My service adviser is the person that I have the most interaction with at Jessup. Sean make it as easy as possible and represents the business well! More

by spcranor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My Yukon was done and washed in a timely manner. Service was great. I will continue to bring my Yukon to Jessup. Thank you. More

by n.jesus65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Daniel awesome very professional service advisor. Made me feel very comfortable in a very uncomfortable situation when our car was not operating properly. Thank you so much Daniel More

by DANIELSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Service rep was courteous and efficient. Warranty work was done in a timely fashion. My only complaint is that it took almost 20 minutes for my car to be delivered after checking out. Plea More

by skipbell1909
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Always there for me or my friends if we are in a jam. Last time they put me in a brand new Escalade for a loaner, Wow. More

by Mt
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
46
...