Jessup Auto Plaza - Service Center

Service was great, fast and efficient. Sergio took care of my car needs, he was able to answer my questions and had great customer service. Sergio took care of my car needs, he was able to answer my questions and had great customer service. More

Great getting repairs finished Real helpful with problems Efficient and quick WTH repairs Done quickly problems Efficient and quick WTH repairs Done quickly More

I have been taking my truck there for years and this time I have taken it there for 3 times for the same issue it is currently in their service department opened at this time. They will get today the baron o I have taken it there for 3 times for the same issue it is currently in their service department opened at this time. They will get today the baron of mechanical issue More

My experience with Jessup has been only positive. David Anderson is excellent…a definite asset for Jessup. His customer service is exemplary! David Anderson is excellent…a definite asset for Jessup. His customer service is exemplary! More

Service here is always done with total professionalism and with a customer-centric attitude. Recommend this service department (especially Daniel) to all GM owners. and with a customer-centric attitude. Recommend this service department (especially Daniel) to all GM owners. More

Melissa got me through even though the internet was down for 4 hours. I just came in for 10k service. for 4 hours. I just came in for 10k service. More

Very easy to work with, made sure I understood all that was happening, enjoyable experience. was happening, enjoyable experience. More

Positive experience, with the exception that the wi-fi system went down, not allowing transportation contact with Lyft / Uber. Had to do it myself. Daniel worked very hard to handle my case. system went down, not allowing transportation contact with Lyft / Uber. Had to do it myself. Daniel worked very hard to handle my case. More

This was my first time getting my vehicle serviced, and I was disappointed with the customer service I received. Maybe there was a shortage of staff, but I was never acknowledged, meaning “we’ll be right wit was disappointed with the customer service I received. Maybe there was a shortage of staff, but I was never acknowledged, meaning “we’ll be right with or “hello” or directing me to the right area. My request to check my air filter was ignored by the technician. My vehicle wasn’t washed, and a personal item was moved even though it wasn’t in the way of servicing my vehicle. After writing a bad review, the service manager sent a mobile technician to check my air filters. My cabin air filter was filthier than the main one. The technician replaced them both. I didn’t realize my clogged air filter was affecting my vehicle’s AC flow. I just wish my request to check the air filter would have been done without question! I felt like I had to convince everyone that my air filters needed to be checked. More

Vehicle service was completed on time and check in was easy. There were no problems. easy. There were no problems. More