Jessup Auto Plaza - Service Center

I always have great service here. Always friendly. I like that I can always get a ride somewhere instead of waiting Always friendly. I like that I can always get a ride somewhere instead of waiting More

I did not care for the changes in the waiting room. Also, I found out that is if your app is after 10:00 and the work cannot be done then the work is carried over to the next day. I was required to ren Also, I found out that is if your app is after 10:00 and the work cannot be done then the work is carried over to the next day. I was required to rent a car. If I had known this, I would have scheduled service earlier to avoid the extra expense of the car rental. The problem I have is with the person that scheduled the service. More

Service complete. Only problem was my 105,900 Reward points could not be used due to a technical problem with GM program. Only problem was my 105,900 Reward points could not be used due to a technical problem with GM program. More

Actually, Sergio was my repair person. He was busy with someone else, and Daniel got me registered into the system. The technician couldn't find out why my Service Vehicle Soon light came He was busy with someone else, and Daniel got me registered into the system. The technician couldn't find out why my Service Vehicle Soon light came on, but they suspect a module on my electric car is failing. They did the software update that was pending. However, three days after getting the car back, the Service Vehicle Soon light came on again. I called Jessup this afternoon. I'm waiting for a call back. More

It appeared the service department didn't understand the question/complication with the charging issue I am experiencing and they now need to take it to a higher level. question/complication with the charging issue I am experiencing and they now need to take it to a higher level. More

Daniel was very professional and helpful by letting me know about using my GM points and was able to give me AAA discount. Thank you so much Daniel!!! know about using my GM points and was able to give me AAA discount. Thank you so much Daniel!!! More

Went in to have service but end up leasing a new Chevy TrailBlazer RS the dealership is always over the top TrailBlazer RS the dealership is always over the top More

Excellent service and care. Cost was appropriate. Vehicle was ready when promised. Sean is an excellent service writer. Cost was appropriate. Vehicle was ready when promised. Sean is an excellent service writer. More

It’s always a pleasure working with Melissa Miller. She’s always on top of the game and keeps me updated. Thank you till next time She’s always on top of the game and keeps me updated. Thank you till next time More

Very slow. I arrived 20 minutes early and waited 40 minutes passed my scheduled time. Need more smiling faces, pump up the customer service. Thanks for the U I arrived 20 minutes early and waited 40 minutes passed my scheduled time. Need more smiling faces, pump up the customer service. Thanks for the Uber. More