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Jim Butler Chevrolet

Fenton, MO

4.3
6,965 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,965 reviews

June 15, 2024

Jim Butler Chevrolet is my go to dealer for quite a long time now. I highly recommend the dealership. More

by jlehmann0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Our salesman Blake was the best. He was extremely helpful and knowledgeable. Jim Butler is lucky to have it! More

by srskornia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Welch
June 14, 2024

It was very fast and professional to do business with them I would do it again More

by chonvillegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 14, 2024

Very good service, staff is very friendly, nice waiting area, It took longer than I expected for a state inspection and oil change. More

by k0ey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

We utilize JB because we "want it done right. " And this occurs. We can access the same Service Advisor ---Kim Hausmann. She keeps us informed as to "progress" on our vehicles. We believe we h More

by pfontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Matt Valle wasn’t pushy at all with trying to sell me a car he listened and understood want I wanted and was able to find me a car I was looking for. More

by kbaxter_44
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Great service as always. So nice to have the shuttle service to take me home and pick me up when the work is done. More

by mltrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Kim was great to work with. She took care of all my needs. Reasonable wait time More

by highridgedrifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

My salesman Collin did an excellent job prior to and after the sale explaining thoroughly More

by ned.gunn
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mennemeyer
Jun 15, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

June 13, 2024

My service was really not that great. I repeatedly had to message my service advisor and received no response for days to even schedule my appointment for an issue he told me he would ge More

by Hailey.a726
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt, Alyssa
Jun 14, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you experience didn't live up to your expectations and that the communication ball was dropped. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager, Chuck, directly at 314-274-1687. We hope that you give us the opportunity to regain your trust.

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