Jim Butler Chevrolet

Bryan was great. Very Helpful throughout the whole process. Will be coming back to Jim Butler for my next vehicle. Very Helpful throughout the whole process. Will be coming back to Jim Butler for my next vehicle. More

"Adnan at Jim Butler Chevrolet made buying a used car as good as it gets. I will highly recommend him and the dealership to all of my family and friends who are looking for a vehicle. If you are in the mark good as it gets. I will highly recommend him and the dealership to all of my family and friends who are looking for a vehicle. If you are in the market for a new or used vehicle you need to go see them first". More

Spent most of my time waiting on the loan officer! ! She was to busy talking to a customer about his vacationing in Ireland!! I felt so bad for my sales guy!! Then she was way to pushy about me buying ! She was to busy talking to a customer about his vacationing in Ireland!! I felt so bad for my sales guy!! Then she was way to pushy about me buying a car I couldn’t afford!!!!! More

Our advisor we were assigned was on lunch when my wife arrived. She was told he would come see her as soon as he was back from lunch. 2.5hrs later she was approached by someone from the office saying the arrived. She was told he would come see her as soon as he was back from lunch. 2.5hrs later she was approached by someone from the office saying the truck was done, still no word from our advisor. Never did speak to him and also never had our issues we wanted checked, resolved. Paperwork said no problem found but I feel like a simple phone call to me or word with my wife would have simplified things. We have a sound coming from the front driver side wheel that sounds like a bad bearing (they couldn't hear it) and a metal squeak coming from somewhere with the exhaust pipes (this can be heard from shaking the truck, starting the truck, revving the engine, etc). Our advisor we usually use either moved to a new location or just left the company which is really disappointing considering he was the only one who was good with communication. Very poor service. More

Installed my old Valve stems in my new tires on two of the 4 they Did not order the new hubcap I requested. Went back to have one tire fixed with the old Valve stem because it was leaking But they would n the 4 they Did not order the new hubcap I requested. Went back to have one tire fixed with the old Valve stem because it was leaking But they would not take out the other old valve stem in the new tire and replace it with a new one. More

I was very happy with the experience at Jim Butler Chevrolet. I highly recommend anyone who is looking for a vehicle to give them a try! Chevrolet. I highly recommend anyone who is looking for a vehicle to give them a try! More

Kept me informed with the work being done and what needed to be done. He is very knowledgeable about cars and the service JB could provide to be done. He is very knowledgeable about cars and the service JB could provide More

Jim Butler Chevrolet in Fenton, Missouri is a top-notch place Texas and Adnan. Were great to work with great group of people there. place Texas and Adnan. Were great to work with great group of people there. More

I had to reach out more than the dealership did to find out the status on the repairs. Wasn't able to talk to anyone when I picked up my vehicle so hoping the problem won't happen again in the futue out the status on the repairs. Wasn't able to talk to anyone when I picked up my vehicle so hoping the problem won't happen again in the futue More

I went 7 days without getting an update about the repairs to my vehicle. Had to call 3 times and speak to the service manager just to find out that vehicle had been ready for 2 days. Horrible customer servic to my vehicle. Had to call 3 times and speak to the service manager just to find out that vehicle had been ready for 2 days. Horrible customer service. Will not be coming back. More