Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,661 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,661 reviews

February 23, 2024

Service was Awesome Kayla was very good at informing me n keepin me updated. Give her a raise More

by wfbillyfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merriick
Feb 27, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2024

Dan was great even when I caused more work in returning my truck for exchange. He said we want to make sure you’re happy. In the end, I was. More

by smittyrph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mann, Texas Crowe were both great.
Feb 27, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

February 23, 2024

Stopped in to get a battery replacement for a key fob and a nitro fill in all four tires. After two hours of waiting had to let about 20psi out of the tires to get them to the right poundage before I could l More

by jboedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 27, 2024 -

Jim Butler Chevrolet responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you wish to further discuss your experience with us, please reach out to our service manager directly at 636-717-2790.

February 23, 2024

Terrible service didn’t complete the task at hand, plush I left with a front cracked front windshield that wasn’t there when I brought the car. More

by terenceclark561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 27, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your visit didn't live up to your expectations. Our records indicate that you came in with concerns of a loud noise and a request for an oil change. Our records indicate that we solved your noise concern and changed your oil. If you wish to further discuss your experience or if the concern had not been fully addressed, please reach out to our service manager directly at 636-717-2790.

February 22, 2024

Employees are friendly and very professional I am glad to be doing business with Jim butler More

by buickregal17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2024

I was extremely pleased with the service I received. Ian Jackson was very helpful and very easy to talk to. More

by KAPPLERB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Carle
Feb 26, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

February 21, 2024

Everyone seems super friendly. And the dealership was very comforting. Johnathan was amazing and made me so excited to be a part of the Chevy community! He took such a stressful si More

by brittanyadams5518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Tara
Feb 26, 2024 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2024

No hard pressure sale. Our salesperson Jordan Cannon was a delight to work with. We look forward to doing business with him in the future. More

by cynthia.proehl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Cannon
Feb 26, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 20, 2024

Decent deal on the new car and fairly decent trade-in value for our car.🤷‍♂️ More

by RUTHERFURDMICHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2024

Just purchased my third new vehicle in past 5 years. Always paid cash with no trade in for dealer to mess with so I would think I would be the kind of customer they would like. But I am getting very dis More

by go
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Adnan
Feb 24, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience didn't live up to your expectations. I have spoken with management regarding your concerns and we will be working to do better in the future. We have taken the initiative of sending you replacements along with a few other items. You should have this package by now. Brad Sowers is aware of your concerns and, again, we are working to do better. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-349-3222.

...
105
...