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Jim Butler Chevrolet
Fenton, MO
7,626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,626 reviews
December 01, 2023
I was not happy about how they conducted business. They were pushy, ignored what I said, and took too long to issue my refund. They were pushy, ignored what I said, and took too long to issue my refund. More
by TJHOWARD1
Verified Customer
November 30, 2023
Ian was great to work with. He helped us look through several cars before we found the right one. I would recommend this dealership to anyone. He helped us look through several cars before we found the right one. I would recommend this dealership to anyone. More
by CPuck789
November 29, 2023
They worked with us to make us happy. They are still working on ways to keep us happy. They are still working on ways to keep us happy. More
by JANET.FAUPEL
Employees Worked With
November 29, 2023
Nitrogen was put in tires. I should have researched this before I agreed to it.on my trip out of town, I recieved a low tire pressure light. I called Onstar.They directed me t I should have researched this before I agreed to it.on my trip out of town, I recieved a low tire pressure light. I called Onstar.They directed me to return to your dealership.( approximately 22 to 25 miles) I was close to a Chevy dealership in Herculaneum. They no longer use nitrogen. I had air put in the tire. It just seems to defeat the purpose if you can not get service for that feature. Onstar that was the closest place. Once again, I should have done my research. More
by asilffuh
Employees Worked With
Ckark
November 27, 2023
I decided to give them a 2nd chance after having issues with my first service visit. I'm glad I did. Everything went smoothly. And they didn't try to sell me services I didn't need as so many other dealers with my first service visit. I'm glad I did. Everything went smoothly. And they didn't try to sell me services I didn't need as so many other dealerships do these days. More
by cet2515
Employees Worked With
Dalton
November 27, 2023
Jim Butlers’s service manager and the mechanic that worked on my Traverse both explained how the repair was completed. Plus, they’re always very friendly and helpful. worked on my Traverse both explained how the repair was completed. Plus, they’re always very friendly and helpful. More
by richardeast.gm
November 27, 2023
We loved Brian! The entire staff was pleasant but Brian was a step above expectations. The entire staff was pleasant but Brian was a step above expectations. More
by JPFRISELLA
Employees Worked With
November 25, 2023
Once again I took my Chevy to Jim Butler for service. This time they said there was not a problem and charged me a couple hundred dollars. I took the vehicle home and the next day experienced the issue This time they said there was not a problem and charged me a couple hundred dollars. I took the vehicle home and the next day experienced the issue again. Looks like I have to find another maintenance facility. More
by trcheetos
Employees Worked With
don't have names
