Jim Butler Chevrolet

4th vehicle I’ve bought from Robert he’s great salesman makes it very easy to go through the process makes it very easy to go through the process More

I always go to Jim Butler for service because they are great to work with. great to work with. More

This is my 2nd Chevy Equinox I bought here from Matt Vallee and he is so professional and very caring! I will only be buying my vehicles from Matt Vallee. Great service and great price I got again! High Vallee and he is so professional and very caring! I will only be buying my vehicles from Matt Vallee. Great service and great price I got again! Highly recommend this dealership and Matt! More

Chad the salesman was very knowledgeable and very sweet. I really enjoyed the process with him. He is young and seems like he is still learning but really helped the process. Chad was 5 stars all the way. I really enjoyed the process with him. He is young and seems like he is still learning but really helped the process. Chad was 5 stars all the way. Now to the bad....went in to meet with Stacey to finish the process. I definitely understand that he needs to explain the entire extended warranty information, I totally get it. I explained that I had no interest in an extended warranty at all. He kept explaining and I kept saying no thank you. Then pulls out examples of how much money it would cost if I didn't have it and again I said no thank you. Then he said well for $2.50 a day you could protect yourself. I being funny said, well if I have to spend $2.50 a day I would not be able to eat lunch, and he said, "Well then you probably shouldn't be buying this car!!!" I saw red...and my husband knew it and said, let's just go...we don't need to buy this car from them. I think Stacey realized then that he had messed up...and tried to back track. As I realized this guy was trying to add $4500 to my loan, my blood was boiling. I get it...its his job to sell them, but when someone says no multiple times, take that as an answer and DO NOT insult the person spending $26,000. That being said, I love my car, sucks that the lifetime power train warranty is only good if you get your car serviced there. I live in Troy IL and that's a bit far for an oil change. Chad did a great job of getting it all cleaned up and gassed up. I really appreciated that. It was a very long process 4 hours was way too long. More

Great experience all around. From the salesman to the closer. They went over everything with us From the salesman to the closer. They went over everything with us More

Super helpful. Very knowledgeable. Great experience in the service department. Everyone was happy to help any way they could. Thank you so much! Very knowledgeable. Great experience in the service department. Everyone was happy to help any way they could. Thank you so much! More

Kayla was very professional during my check in at 7:30 am for my 11:15am appointment. She recommended what services I needed for my vehicle to be up to date.. which I appreciated. Advised her that I would be for my 11:15am appointment. She recommended what services I needed for my vehicle to be up to date.. which I appreciated. Advised her that I would be dropping my vehicle off and would come back later in the afternoon to pick it back up.... Received a shuttle ride to work. Shortly after my day began at work, I was shocked to receive a text saying that my vehicle was ready to be picked up. Had I known that a oil change, a tire rotation, and a coolant flush would have taken a little over an hour after I had left the facility, I wouldn't saved my Uber fare back there on my lunch hour and just stayed and waited. As I was getting my vehicle from the lot, I noticed a lot of dirt and grime on the fender. My only guess is this is where the mechanic had put his fender cover work mat. It would have been nice to have this cleaned off prior to picking up my vehicle. More

Matt was professional, no haggling, helpful with making sure the car was ready for the sale. Has called since the sale to be everything was going well. sure the car was ready for the sale. Has called since the sale to be everything was going well. More

Oil Service was good but $136 for an oil change is way too high. Paid 79.00 4 years ago and now almost double!! too high. Paid 79.00 4 years ago and now almost double!! More

Thanks to Nik Nordin for the great care he took with me on my purchase. on my purchase. More