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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,626 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

June 16, 2023

Very professional service was provided in a time frame that was explained and acceptable to me More

by bweiner30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 16, 2023

Excellent customer service. Always professional. Great sales and service experience. They do everything they say they can do. More

by rfan2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Jun 20, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 16, 2023

Easy buying from guys that take care of their customers! Matt V was excellent with helping us pick out the right truck! More

by codyklein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 15, 2023

Good dealership to deal with , was a little disappointed about my trade in value especially after seeing what they are wanting for it from the dealership , however they were more helpful than others I had d More

by Chancewashere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terra in finance
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Jun 18, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 15, 2023

dropped the car off was told it would be three days turned out to be 15 days More

by Markowski007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Jim Butler Chevrolet responded

Thank you for leaving your feedback. We apologize if your experience didn't live up to your expectations. Our records indicate that we made you aware that it would be 3-5 business days to get your vehicle diagnosed. And he lived up to that expectation. From there we have to order parts and complete the repair. Our records indicate that you dropped the vehicle off on 5/26/23, we diagnosed the concern by 6/1/23, and we called to let you know the vehicle was completed on 6/7/23. In speaking with your service advisor, I learned that he was in constant contact with you during the entire process. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

June 15, 2023

Worked with Adnan on purchasing a new Bolt EV. He was extremely informative and knowledgeable while not being pushy/utilizing aggressive sales tactics. I came in planning to order a 1LT, and he More

by tsewell1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan
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Jun 19, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 15, 2023

Great service, very friendly. Would definitely recommend to others! Have been s long time customer More

by LTLBEVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Gene Wondell
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Jun 19, 2023 -

Jim Butler Chevrolet responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Jun 19, 2023 -

LTLBEVIE responded

ltlbevie@aol.com

June 14, 2023

I’m very unhappy and disappointed and dissatisfied with the vehicle and service . I do not feel safe driving my vehicle More

by ROXIESELLERS675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky -
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Jun 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you would like to tell us more about your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

June 14, 2023

Best overall dealer experience I've had in a very long time. The entire process, from initial contact to driving the new vehicle home, was top notch. More

by scottpeters0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
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Jun 15, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 14, 2023

Great experience with a very friendly and professional team at Butler. I will definitely recommend Justin anyone looking for a new Chevrolet or late model preowned vehicle. More

by PC Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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