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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

March 12, 2023

I have bought 4 vehicles from Jim Butler and they will continue to earn my business going forward. Tyler Ransom is the best salesman and I recommend him to anyone looking for a quality vehicle and amazing More

by stephie618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you're ever in need of more help, please let us know!

March 11, 2023

The service was good completed my service what I asked for in the timeframe will be back More

by steveleake27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2023

This is the third time I have filled out the survey. Obviously I’m doing something wrong. The experience of my last visit when I purchased four new tires for $1000 was not pleasant. When I picked up my More

by terry.dowdy22
Recommend Dealer
No
Employees Worked With
Service dept
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations and for the delay. It is our understanding that this issue has been resolved by the service manager. If this is not the case, please feel free to reach out to me directly at toden@jimbutlerchevrolet.com.

Mar 14, 2023 -

terry.dowdy22 responded

Sorry to say, I have not heard from the service manager. This issue was not resolved by the service manager. I fixed the issue myself. I cleaned the tires. I’m not real happy about the scratches on my wheels but what’s done is done so thanks for the response.

March 10, 2023

It was an amazing experience great service also get assistance. Thanks to Ian. Thank you More

by Sanchezj237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!

March 10, 2023

It took them twice to get my repairs right I did think they used a cheaper method before that fixed it right , I did have to get management involved to correct my situation More

by mdwjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 10, 2023

Great experience, nothing had to say at all. Fast process, great price with no crazy markups. Great service More

by joshuashearussell
Recommend Dealer
Yes
Employees Worked With
Adnan
Mar 14, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 10, 2023

Everyone at Jim Butler is very accommodating and knowledgeable. .we were treated with respect and we are very happy we went there. More

by pkubernat1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

March 10, 2023

Went in for oil change and tire rotation they had me in and out in one hour everyone was very nice and kept me informed More

by mikeholder21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

this place knows what they are doing they listen and care about the customer they try to get what the customer wants More

by delauradowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future.

March 09, 2023

Service Team, especially Chris Murphy, was amazingly accommodating and fast. Always knowledgeable and helpful. I got my car in right away for service with a last minute notice. More

by kimmurphy8704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Murphy
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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