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Jim Butler Chevrolet

Fenton, MO

4.3
7,624 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,624 reviews

February 02, 2023

Vehicle #3 from Jim Butler and I'll be back for #4 when the time comes. Awesome dealership even after the sale!! More

by skeller257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Mar 15, 2023 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 02, 2023

Brian Ries was great! He always listens and strives to find the perfect vehicle for his customers. I've purchased three vehicles from him and have always been satisfied wi More

by lmarkham8351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

February 01, 2023

Excellent customer service. When arrived for our appointment we were promptly met and checked in. All of are service needs were met and we were shortly on our way. More

by jimhellmann75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 01, 2023

They wouldn't even let me look at vehicles they picked out one for me and told me that was the one that I could have needless to say I went elsewhere it was the worst car shopping experience I have ever h More

by Kimberly English
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Steele
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with the sales manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 01, 2023

Great communication & done within the quoted time frame. Cost was as quoted. Problem was fixed. Thank you! More

by eric.foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

January 31, 2023

Excellent customer service ! Always done the right way every time. Reasonable pricing, excellent service reps. Keeps you informed. More

by cbrewer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 31, 2023

Very respectful bill the manager us so helpful and kind always has a smile on his face More

by JOHNSTON.J1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! Thanks for taking the time to leave us this information about your recent visit. Take care!

January 30, 2023

Thank you so much to the crew for addressing my concerns .You went above and beyond More

by rukamabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Until the next time we meet, take care!

January 30, 2023

They did a good job all was taken care of took a couple weeks all done More

by jaquarwings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Kim and the service department efficiently helped me. Fast / clear communication/ good! The waiting room was nice More

by mgeorge2293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

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