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Jim Butler Chevrolet

Fenton, MO

4.3
7,699 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,699 reviews

December 19, 2022

Matt Vallee and Stacey Thornton did a great job. The buying process was extremely smooth. Mike More

by Moriarity
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Dec 22, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

December 19, 2022

Got an appointment to repair a tire that was going flat. Arrived on time for appointment and checked in. Service people were friendly. Bad part I had to wait two half hours before the tire was patched and More

by judysyseng03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 21, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We are diligently working to improve on our customer wait times. We hope that our efforts to improve are evident in future visits.

Dec 22, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

December 18, 2022

Went into just looking around. The trucks in the salesman was good and show me many different tracks and I was able to take one home. Thank you. More

by dclendenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 18, 2022

We got the car we wanted when it was delivered to the dealership at the price we agreed upon. I guess it makes it a good car buying experience. More

by JGROSS68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 18, 2022

My ad card from Butlerr was for a $49 oil change an rotation I paid $83 with all the add ons?? More

by terrylfiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Perez
Dec 21, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

December 17, 2022

Terrible experience, you guys had my truck for a whole week and the truck wasn’t even brought in the shop and diagnosed! So I was fed up with paying $50 a day for a rental for you clowns to do nothing wit More

by Hedgpeth, Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Jim Butler Chevrolet responded

We apologize that your visit didn't live up to your expectations. If you would like to further discuss your visit or discuss solutions, please reach out to me directly at toden@jimbutlerchevrolet.com. Please message with your name VIN and your concern.

December 17, 2022

I dropped my vehicle off to them for service on a starting issue. I took 8 day for them to tell me I needed a new battery. My bill was over 1000 dollars. More to the story but any way you cut 1000 bu More

by chriseggleston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Steinlage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Jim Butler Chevrolet responded

We apologize that your visit didn't live up to your expectations. If you would like to further discuss your visit or discuss solutions, please reach out to me directly at toden@jimbutlerchevrolet.com. Please message with your name VIN and your concern.

December 17, 2022

Caleb was great just as the overall experience was. We were able to take advantage of the Chevrolet lease loyalty program, Costco Membership benefits, and the Chevy Red Tag event that was going on. T More

by CURTIS.STRITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 17, 2022

Very helpful and efficient… had everything prepared before I even arrived .. very informative and knowledgeable about all the options. More

by alchemycasteel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Dec 20, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 16, 2022

The service was great. People are always friendly and knowledgeable. However, doubling your price for an oil change and tire rotation is not acceptable and disappointingly More

by patrickm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla was excellent to work with along with the shuttle driver
Dec 23, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you feel this way. We have checked the pricing with other dealerships in the area and we find ourselves right in the middle. We are offering a dealer-to-dealer price match program so if you can prove that its cheaper at another dealer, we will match the price. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

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