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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

November 23, 2022

Everything was great ! Couldn’t have had a better experience. Will tell family and friends to check them out . More

by davidjdee09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schneider 5 stars
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Nov 25, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for taking the time to tell us about your experience with us. We are here with the same great service the next time you need us!

November 21, 2022

The service department was courteous and professional. The service was done well within the time promised. More

by johnpmiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
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Nov 23, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Nov 24, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

Professional, local and the best Chevy Dealership in Missouri and Illinios. The only place I take my Malibu for service. More

by JOECOLLINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
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Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 24, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

A lot of things promised but few given. They are more concerned with moving product than having a happy customer! More

by bert487
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Caleb Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the sales manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

Nov 22, 2022 -

bert487 responded

When I decided on the car, we bought from your Dealership I told the salesman that due to some health issues my Wife and Niece would be picking up the car on a Saturday. Since the drive would be about 2 and a half hours for them from there to our home, I said I was paying cash and would like the paperwork ready. I was told it would be ready and shouldn't take more than a half hour to finish the deal. Instead, it took nearly 3 hours and when my family was asked to see the Finance Officer, they said WHY we are paying cash. He told my family if he had been told that we were paying cash it would have all been done hours earlier. The Salesman told my wife there would be a $100 in Chevy bonus money for us to spend however when we went online it was about $60. My wife called and the salesman denied ever saying that. My wife doesn't lie but I feel some of your sales staff does. Thank you DONALD VANCE

November 19, 2022

Minimum wait time, friendliness, smiles, cleanliness, free car wash, price, ease of making my appointment! Thank you very much! More

by MDPERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Nov 22, 2022 -

Jim Butler Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2022

From start to finish everyone was pleasant to deal with! Jay was very helpful with picking the right vehicle for my needs! Thanks Jay! More

by john@archflooringstl.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

John, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 18, 2022

It’s an excellent dealership that takes care of its customers and ensures you have the best car buying experience! More

by adinstambolic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

November 18, 2022

Brought truck in for oil service and rotate. Picked up truck in timely matter. Got home and found they didn’t top off fluids, washer fluid was almost empty, not happy. I was a mechanic for 43 ye More

by RICSHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (888) 640-6826 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 18, 2022

Justin was extremely helpful with my service needs. All were very friendly and caring. Same day appointment was great too. More

by antmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 22, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 18, 2022

Kayla done a fantastic job as usual. She makes you feel like family. Will keep coming back! More

by jimholdenried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick, Scott Johnson, Melissa Perez
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Nov 21, 2022 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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