Jim Butler Chevrolet

Our experience with Jim Butler Chevrolet, , Scott Johnson and Matt Vallee was nothing short of amazing. We bought our first car about a year and a half ago from Scott Johnson, which was unfortunately totaled and Matt Vallee was nothing short of amazing. We bought our first car about a year and a half ago from Scott Johnson, which was unfortunately totaled. We came in and met with Matt Vallee and had a great experience. Matt was very professional and accommodating. He was very patient and supportive during the entire process. Because of the great service we’ve received at Jim Butler we will be highly recommending the dealership to all our friends and family. I seriously can’t think of anything that would’ve made the experience better. Thank you so much.! More

Very accommodating and eager to get us what we wanted. Very friendly and willing to take care of us. Very friendly and willing to take care of us. More

Super service on time which I appreciate as it’s hard to find good customer service Expert knowledge that gives you confidence find good customer service Expert knowledge that gives you confidence More

Great place! They’ll help get in a vehicle you want or what’s best for you They’ll help get in a vehicle you want or what’s best for you More

I had to wait almost 4 hours for a battery. And it cost me over $330 for a battery. And it cost me over $330 for a battery. More

Everyone was so friendly and helpful especially Mike Steele he help me with the truck I wanted thank you Mike for everything Steele he help me with the truck I wanted thank you Mike for everything More

Purchasing a vehicle By far the worst experience I’ve ever had purchasing a vehicle. Our assigned salesperson had zero interest in asking us what we wanted. 2 entire afternoons and evenings wasted. Unsat ever had purchasing a vehicle. Our assigned salesperson had zero interest in asking us what we wanted. 2 entire afternoons and evenings wasted. Unsatisfied in all aspects of the interactions there. More

I know what royalty feels like. ..everyone is ALWAYS so friendly with smiles on their faces...Kayla is my person she goes above and beyond to make sure my needs are met. Jim Butler C ..everyone is ALWAYS so friendly with smiles on their faces...Kayla is my person she goes above and beyond to make sure my needs are met. Jim Butler Chevrolet definitely takes hiring the right associates seriously imo. I have said this before I will say it again and again I live 8 miles from a local dealership but I choose to drive nearly 2hrs. To Jim Butler because the service and people are just that worth it. Keep up the great job. More

They say express lube not when you wait two and a half hours. Not very express hours. Not very express More

Robert was great. I had come in a couple weeks prior to my purchase to look at trucks. There was nothing on the lot that fit my needs but there was a vehicle destined I had come in a couple weeks prior to my purchase to look at trucks. There was nothing on the lot that fit my needs but there was a vehicle destined for another one of you dealerships that was scheduled to come in the following week. Robert and I discussed it and he suggested that I put some money down on it and he could get it transferred to the Fenton location and it would be held for me until I had a chance to look at it. Unfortunately it came in a a couple if days later than expected and I was out of town. Robert did a fantastic job keeping me updated on the status of the truck while in transport and reassured me that it would be no problem holding it for me the extra 5 days until I came back in town. After the test drive we worked on the numbers for the purchase price and the amount for my trade -in. It was a quick and painless process, and at the end of the day I think that Jim Butler and myself could be happy with the final price. Once I got to the finance department, it was a little bit of a process to find me a rate I was comfortable with. Not because of anything your people did, but there were some delays on getting responses from potential lenders. Your finance person (sorry I forgot her name) did an excellent job in finding me a low rate. The only reason this was not a 5 star rating across the board is because I paid for a protective coating over the paint and when it came back it was streaky as xxxx and had to be buffed out by the sales staff. Unfortunately I am still finding some spots that I have to rub out. More