Jim Butler Chevrolet

Everyone was super friendly, knowledgeable and helpful. Shout out to Matt Vallee he took care of ordering the Bolt, kept me updated on delivery and it was exactly what I ordered. He even checked in after Shout out to Matt Vallee he took care of ordering the Bolt, kept me updated on delivery and it was exactly what I ordered. He even checked in after the sale to make sure I loved it - and I still do!. And Kelly Roussin for an easy purchasing transaction Thank you all again. I highly recommend this team and this dealership. More

Process was quick and easy. I’d contacted several dealers that day searching for the right car and Wilcox was the most eager to help me fulfill my needs. He felt like a friend, I’d contacted several dealers that day searching for the right car and Wilcox was the most eager to help me fulfill my needs. He felt like a friend, not a pushy sales person. More

We got we didn’t want with a higher payment than we wanted. The sales manager wasn’t nice and no one could give us an answer on why couldn’t get the we wanted. I spent money already on a battery and ai wanted. The sales manager wasn’t nice and no one could give us an answer on why couldn’t get the we wanted. I spent money already on a battery and air filters. The back up camera doesn’t work correctly it randomly stops when there is nothing around me. The car has bad vibrations in the steering wheel. Took the car we wanted home then came back and said we couldn’t have it even though they said we were approved. Got lied to about the APR was told it would be 18 to 18.5% but came back with a 24.99%. Made us sit there from 9-7 most of the time waiting to get approved for something and then had to wait for it to be fixed. More

The dealership kept us informed about when the car was coming in and was very easy to deal with. coming in and was very easy to deal with. More

Had vehicle for 8 days. No solution to described issues. Declined to go through a in depth inspection of transmission. Said the 60k used vehicle was operating under normal s No solution to described issues. Declined to go through a in depth inspection of transmission. Said the 60k used vehicle was operating under normal shakes and clanks. More

Honesty, accuracy, and respect seem to be the anchors of service between Service Advisors and customers. We have all of our vehicles serviced at Jim Butler Chevrolet because they do it "right the first tim service between Service Advisors and customers. We have all of our vehicles serviced at Jim Butler Chevrolet because they do it "right the first time." More

For the first time since Covid shutdowns, things went quick and the customer service was excellent. Even during those hard times (before and since as well), Bill has always been top notch. He communicate quick and the customer service was excellent. Even during those hard times (before and since as well), Bill has always been top notch. He communicates well and makes things run smoothly. More

They were able to accommodate my needs on short notice. Always friendly.at all times. Always friendly.at all times. More

Jim Butler Chevrolet has always served me well. That is why I have been going there for 22 years. That is why I have been going there for 22 years. More

Kayla was exceptional as well as the technician Anthony who worked through a very complex problem with the vehicle. Most of all, Kayla was excellent in communicating and showed empathy as to the inconven who worked through a very complex problem with the vehicle. Most of all, Kayla was excellent in communicating and showed empathy as to the inconvenience this situation was causing me…minimizing my inconvenience as best she could. Job well done! More