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Jim Butler Chevrolet

Fenton, MO

4.3
7,647 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,647 reviews

July 11, 2022

Friendly, helpful employees and fast service. Customer service is excellent, I was kept updated on the status of my vehicle. More

by saubuchon60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jul 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

July 11, 2022

Caleb and Kelly did a great job of hanging with me while we worked out a deal with GM to put me in a 2022 Chevrolet Siverado 1500 Crew Cab. Love it! More

by fleshmanmj50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!

July 11, 2022

They were very nice and able to work with me! Service department was wonderful. Thank you! More

by hrhaberberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jul 12, 2022 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for leaving us this response!

July 11, 2022

Great customer service everyone asked me if I needed help and was friendly. Very professional More

by johnson6080
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

johnson6080 responded

Very professional and great customer service.

July 10, 2022

The BEST GM service dept in the STL area. I wouldn’t go anywhere else More

by cdlgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl that set up my appointment
Jul 12, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2022

Needed service immediately and was able to get it accomplished with the help of your very courteous service representative’s More

by mlvogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name but in first booth
Jul 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2022

Had tire rotation and alignment. Right away noticed noise. Would not give me an appointment to get vehicle back in for over a week. Had to arrange to borrow another car as they said More

by slucas940204
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rebecca
Jul 12, 2022 -

Jim Butler Chevrolet responded

Thank you for leaving your feedback. We apologize the the inconvenience. I am not authorized to give you an oil change for free, but I did note your account for the next one to be half off. If you have any further questions or wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 09, 2022

It took a long time to get my car back. I know you are very busy but it's hard to go without a car when you have no other transportation to the store, etc. I was able to get my car on a F More

by hermanbherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kala
Jul 12, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2022

It took 3 And a 1/2 hours for an oil change that was scheduled More

by buschman4915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jul 12, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave you feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director. We also apologize that your appointment time wasn't properly explained to you. This time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it is our care. From there your vehicle wait in line for the next appropriate service tech. We are diligently working to improve on our customer wait times and we hope that our efforts to improve are evident in future visits.

July 08, 2022

Quick and easy. They answered every question I had and gave me a great deal. More

by justinemmenderfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for leaving us this response!

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