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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,705 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

July 27, 2022

From the moment we walked in the door to when we were leaving with our new vehicle, our time at Jim Butler was excellent. Caleb was extremely knowledgeable and helpful every step of the way. Scott helped More

by jaime.dollar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schmidt, Scott Johnson
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 26, 2022

Always a great experience with service Dept. Honest and knowledgeable service adviser to help you with your vehicle maintenance. More

by kilbanej1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

July 26, 2022

I love this dealership they were very tentative to my needs and they made sure that I walked off with a car. I appreciate them. More

by SHAJUANBUTTERFLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williamson
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle. Thank you for taking the time to leave your feedback. Unfortunately, we have to ask that you leave this review on a different platform as this platform is specifically for our Fenton location. We are sister stores under the same parent company, not one and the same. We suggest Facebook or Google. We apologize for any inconvenience.

July 25, 2022

My purchase of my Chevy Equinox was quick and easy. Brian Ries was great to work with. More

by jamiej.marr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Jul 28, 2022 -

Jim Butler Chevrolet responded

Hi, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

July 25, 2022

Would recommend the Butler service team to anyone (and have). No matter the issue, they always find a way to work through it and get it resolved. More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

Jul 28, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2022

I have taken my care in to jim butler 2 times now to get it back and the same code that was there when they scanned it the 2nd time has not happen again. I would think they would test drive the cars and ma More

by bonnietaylor0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. During my investigation into your concerns I learned that your visits are from two separate issues. During your first visit we found that we needed to replaced many of your engine components. We did do a test drive of 25 miles to confirm the repair. At that time everything seemed to be working as normal. At the time of your pickup, when you started your vehicle you heard a knocking noise and your pressure was low. We feel that this issue happened because when we replaced the components of your engine we had to drain your engine of all oil. While attempting to refill your engine with oil, this has strained your oil pump due to the age of the pump itself. We apologize that this issue wasn't evaluated during your first visit and I will be sure to speak with the service manager about this. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 25, 2022

Quick and fast and friendly associates. Was in and out before i new it great jop More

by taburckhardt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Jul 28, 2022 -

Jim Butler Chevrolet responded

Hi, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2022

Like the no hassle buying experience and Adanan our salesman was the best. He made sure everything was taken care , down to gas fill up. More

by buenaest
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adanan
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

July 23, 2022

The staff at Jim Butler is always professional and pleasant. I brought my car in for an inspection. The car was in at the scheduled time. I was able to wait in a cool waiting room instead of in lin More

by brendacrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2022

Good price and fast service. Will continue to bring my vehicle there for the oil changes and other maintenance. More

by bmclark25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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