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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,707 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,707 reviews

July 15, 2022

I took my truck in a second time for a repair of my tonic cover coming loose on the interstate a total of 4 times in one day on my drive from Missouri to Iowa! All they could tell me, after 2 hours, was they More

by Aisper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
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Jul 15, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. Our records indicate that this is your first visit that you mentioned the cover. We are more than happy to take a look at it. May we suggest going on a ride with an advisor or a tech to recreate your concern. If you might be interested in this or would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

Jul 17, 2022 -

Aisper1 responded

It was not my first visit, I came in for a service and the concern was mentioned and the advisor said that I would have to come back because the truck would have to be sent to the "accessory department" a few blocks away, so I made another appointment and came back! The concern does not happen all the time, I was on a 3 1/2 drive and it opened up, by itself, on the interstate, 4 times!

July 15, 2022

I went to Jim Butler for an emissions test for my Equinox and to purchase a rear wiper for my son’s Cruze. My gym is next door, so I popped in for a quick workout. I was still out of there in less than an More

by Shannon C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
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Jul 18, 2022 -

Jim Butler Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

July 15, 2022

Excellent customer service. And prices. Brian Ries was very good and pleasant to work with More

by tkuelker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 14, 2022

The vehicle I bought was exactly as advertised online. The facility was very clean and modern, all of the staff were very friendly and accommodating. I will visit this dealership again in the future! More

by sam.pappas93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 14, 2022

From top management to sales and service, they have been Excellent we think Jim Butler Chevrolet is the best More

by exhibits02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 14, 2022

Jim Butler Service team was pretty fast. There were no cars in front of me. Everyone was truly fantastic! More

by cinyr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2022

Always quick fast with great service. I'm happy with my Chevy Trail Boss. Its excellent More

by kevinthegin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!

July 14, 2022

The service advisor was horrible, very little communication, and wouldn't answer my questions, he was more worried about billing me for service work and recommended service. More

by stefankohrs
Recommend Dealer
No
Employees Worked With
Bill
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Jul 15, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 14, 2022

Doesn't get any better than Jim Butler Chevrolet. .Everyone is very nice and caring Kayla especially has always gone above and beyond...I will continue to drive 1.5 hrs to get my truck serviced becaus More

by Casprfrndz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Jul 15, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 14, 2022

Oil change and tire rotation took less time than was told, service advisor Chris was very helpful in answering my questions and concerns. More

by SHUESGEN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 15, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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