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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

April 28, 2022

Dealer takes some time to perform work (3 hour oil change). Car was returned without proper reset of settings (indicator flashing). More

by courtcraw4rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We are diligently working to improve on our customer's wait time. We hope that our efforts to improve are evident in future visits.

April 28, 2022

I was there for 3 and a half hours for an oil/transmission fluid change the service advisors were very helpful but none of the mechanics were directed to work on my truck that was just sittin More

by lucashaeger07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service I don’t know his last name was very helpful
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

April 27, 2022

I always get good service within the service department at Jim Butler. I have never been disappointed. More

by rkdancingdoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

April 27, 2022

Excellent experience staff was helpful and attentive. This was the quickest oil change I have ever had. More

by mike.calvert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 27, 2022

The staff are fast and friendly. 100% satisfaction guaranteed every time we visit. Thank you More

by christinadrury6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Apr 28, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 27, 2022

They did great work on my Silverado. It took a few days, but it's a busy shop and we had to wait for parts. The repairs correctly addressed my concerns. I plan on returning to Jim But More

by jd521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Apr 28, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

I have dealt with other Jim Butlers but none as nice as this one. I'll be back More

by donnalee3306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

April 26, 2022

I found it very helpful that the service tech kept me updated regularly with the status of my repairs. The shuttle drivers who delivered me to/from home were also very friendly. More

by invinceble88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
two shuttle drivers and a service rep whose name I don't recall
Apr 27, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 26, 2022

Quick service, and the people were friendly. Would buy there again. Best price we found More

by cmichvic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lindsey Chaney
Apr 26, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

I bought a Chevrolet Silverado and was able to do almost the entire transaction on line or by phone. Everyone was very good to work with. More

by gfpd944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Apr 26, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We're looking forward to your next visit with us!

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