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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

March 15, 2022

I had a wonderful experience purchasing a new Trailblazer from salesman Brian Ries and also working with Tara Lavin in finance. I highly recommend asking for them! More

by terilynn78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
Mar 15, 2022 -

Jim Butler Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

March 15, 2022

Easy and honest deal when shopping for a new truck. Tony took the time to explain our options of ordering a truck or buying a certified one. More

by CHERYLMWAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick McDonald, Alex Cox
Mar 15, 2022 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2022

From start to finish on buying my new Chevy 2500 HD was exceptional . My salesman which was Caleb was very helpful throughout the whole sale More

by mlg0806
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Mar 15, 2022 -

Jim Butler Chevrolet responded

Hello, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 15, 2022

The sale team truly works as a team to make sure customers are satisfied. They demonstrated the ability to step up to help a fellow team mate when they were detained by an accident coming back from More

by iiiwfhiii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2022

The service was good. I just wish the prices were lower. Not the workers fault. More

by Cydneewright57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2022

I appreciated the service I received from Bill. I have found a service tech I can work with and will take good care of my car. More

by LAURA_BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 16, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2022

Very slow, 3 and half hours for oil change and transmission filter. CSR didn't understand what my car needed, first GM scheduled service. Didn't keep me informed on progress either. I had to find More

by ngtoepke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. We are diligently working to improve on customer wait times and we hope that our efforts are evident in future visits. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

March 14, 2022

Completed repair in one day! I appreciate the prompt, professional service. Thank you to the service team! More

by mark.hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons, Gene Wondell
Mar 15, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2022

Quick and easy. Price quoted was good. They had a vehicle in stock that suited our need. Sales was responsive and easy to work with. Paperwork was ready for us w More

by mbauer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Lavin, Justin Willis
Mar 15, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience. If you have any further questions, please give us a call. We're always happy to help!

March 14, 2022

Fast great service drop it off night be for and had it back the next day thay let me no what was wrong nad had it done More

by wolffbjwjww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Mar 15, 2022 -

Jim Butler Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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