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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,683 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

March 11, 2022

The second time was better than the first, fixed the problem rather than patch it up. Ran out of rental car for me. More

by bstadler51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2022

Quick to bad mouth other car dealer but they couldn't get it done But the one they did bad month got it done with flying colors. Don brown was the best. Ed Davis. More

by Ed Davis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilcox Yorama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Vawter, Mike Steele
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. Sometimes our inventory doesn't fit your and/or the bank's requirements. However, we were able to get you approved. It is not our culture to bad mouth other dealerships and we are happy that you found something that fits your needs. Please keep us in mind in the future and if you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

March 11, 2022

The staff is exceptionally courteous and facility is a great environment, Jim Butler is a very good dealership. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons 5 stars
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

March 11, 2022

The CSR was ok, he dis his job and wasn’t going to do any more. Not sure why it took over two hours for an oil change and tire rotation. More

by mawanersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with anyone of these people
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize if your visit didn't live up to your expectations. We normally quote 90 mins for an oil change and tire rotation. We are diligently working to improve on our customer wait times and hope that our efforts are evident in future visits.

March 11, 2022

I’d like the new service that Jim Butler has the video of Your vehicle When it is getting serviced More

by trinamassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla merrick
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Mar 14, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2022

Second purchase at Butler, simple and easy, no hassle. Chris Saettele was great. 2 nd purchase at Butler, will return for future needs. More

by willfrey1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2022

Great all around. Matt made buying my truck easy and enjoyable. They are definitely my new dealership of choice. More

by 4wil2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 10, 2022

Very professional and no BS. Overall good experience. Would consider them again for a new vehicle More

by VVWW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Mar 11, 2022 -

Jim Butler Chevrolet responded

Hi, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2022

Great relationship based dealer. Fantastic vehicle ordering service got us exactly what we wanted with little hassle. More

by OHLE.THOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Jen Vawter
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Mar 10, 2022 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2022

Prompt checked in and quick service. Comfortable waiting area. Courteous employees. Always a free car wash. More

by drailwehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

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