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Jim Butler Chevrolet

Fenton, MO

4.3
7,750 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,750 reviews

March 23, 2022

Tyler and the finance person I worked with were great. Had answers to all of my questions. This is the second vehicle I have bought from Jim butler and loved it both times More

by gmaval1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Mar 27, 2022 -

Jim Butler Chevrolet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 22, 2022

The process was good but takes too long & involves too much paper. The several hours we needed to spend at the dealership could definitely be streamlined. More

by sol2soul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Mar 27, 2022 -

Jim Butler Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2022

Sales man and finance manager was very easy to work with. They were very patient More

by brianwilson492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Jim Butler Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2022

They keep forgetting to reset my tire pressure monitoring system, even when I ask. Very frustrating since a tool is needed to reset it. More

by jckmstewart
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Mar 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that this keeps happening. I will be sure to speak with the service director regarding your concerns. If you would like to come back to have your tire pressure monitoring system reset or if you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

March 21, 2022

I had a very pleasant experience buying my new 2022 LTZ HD at Jim Butler. My salesman Stacey Thornton was very friendly, knowledgeable and efficient. I would recommend Jim Butler for your car or truck bu More

by roechas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2022

I have always been treated kind and with respect each time I have brought my care in to be services. My service writers have been knowledgeable, honest and kept me updated while my car was being service More

by kileyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick - 5 Stars
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 21, 2022

It was my first time utilizing the service department at Jim Butler. The staff was amazing and made me feel at ease. Took time to show me the waiting area and beverages. Gave me an estimate of the time it w More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 21, 2022

Since 2013 I bought my 2012 Equinox from Jim Butler, and have always taken it back for service. Everyone has been very friendly, and have made me feel as important as other costermers. More

by KATHY.WYNN
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2022

The service people are very friendly and helpful. When you set up an appointment you don’t have to wait very long to have your automobile serviced. More

by SSENCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 20, 2022

Bought a used Chevy Equinox from Jim Butler and had a fantastic experience. The staff was very helpful. I drove the car home the same day I came to check out some vehicles for the first time. More

by Sophie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

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