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Jim Butler Chevrolet

Fenton, MO

4.3
7,633 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,633 reviews

February 25, 2022

The service department do a great job getting me in for the service that I need for my vehicle. I love the video that they provide of the service that they did on our vehicle. More

by m.blosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Feb 25, 2022 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

February 25, 2022

I had a great experience. Everything was explained to me and Justin was very polite and helpful. More

by patschlef65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 24, 2022

I recently had a check engine light fixed. They did a great job helping me! Jim Butler gave me a rental car while I waited for my truck to be fixed. The whole experience costed nothing as I ha More

by Michael J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla and Tonya
Feb 25, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 26, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2022

Chris Saettele worked with me on my fifth purchase or lease of a Chevrolet Equinox LT in the last three years. Chris and I even handled all the details of the purchase and trade-in over the phone, three More

by schiavopaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Feb 26, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to our team member Chris here at Jim Butler Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2022

My vehicle was scheduled in for repairs 2 weeks prior to dropping it off. 3 warranty repairs/adjustments were needed. It took the technician 2 hours to complete the repairs, but the dealership kept my ve More

by Joe Guliano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Makala
Feb 25, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. We a corvette comes into our service department it has to be serviced by a corvette tech. At the time of your visit we were about 10days out for diagnosis. We are diligently working to improve on our customer wait times and hope that our efforts are evident in future visits.

February 24, 2022

Completed the first oil change and tire rotation on 22 Silverado Duramax in a timely manner. Staff were pleasant and kind. More

by ronricena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Feb 25, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Feb 26, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2022

Professional and knowledgeable jim butler salesman Robert Mason Jr was excellent selling me a vehicle More

by rgary905
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Feb 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 23, 2022

Brian Reise was very helpful and answered all questions and concerns throughout the buying process. We love our new car and feel that Jim Butler Chevrolet will be the place we send all of our friends and f More

by michael.duncan77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 23, 2022

Took my 2011 grand Sport vette in for fluid leak Butler kept car for five days. Told me I had leak in radiator. Refused to replace it because it is after market high performance They could sell me the V More

by byrleb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know.
Feb 23, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback and for bringing this to our attention. We apologize that your visit didn't live up to your expectations. I have spoken with the service manager and your service advisor. Someone one from the service department will be reaching out to you today or tomorrow. If you have further questions or concerns, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 23, 2022

Sales staff was great,Price was good. But service dept.NOT SO! $78,000.Thaoe Premier had vibration.They balanced tires.Still vibration they then road balanced and still vibration.They ag More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If your vehicle is still vibrating please bring it back as that may be a safety concern. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

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