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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,644 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,644 reviews

February 03, 2022

I am the luckiest person in the world to be associated with the best dealer service department in the world. Thank you for always being there for me. More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2022

I called and done everything over the phone. Came in wrote the check and drove home my new trail boss. Very easy deal and very well satisfied. More

by thevapeescape2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 03, 2022

Friendly people and helped a car newbie through the entire buying process. Would work with again More

by adam.sousa22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC..

February 03, 2022

Jim butler service department has always been very helpful and understanding.they listen to you always More

by trinamassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kala
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 03, 2022

My salesman Jeff Hutchinson wad great! Finance guy was not friendly he would be reason not to return More

by carlottajethroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. I will be sure to speak with the finance director regarding your concern. We are glad that Jeff was able to be helpful during your visit.

February 02, 2022

Good service, very nice workers ,helpful, best service, my sales person was always helpful good dealership More

by MARSHA3440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

Very good work, always thorough when they inspect my car and always giving details about what they’ve done after each visit. More

by Silviaknights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox
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Feb 04, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

I scheduled an appointment two weeks out and was told just because I have an appointment doesn’t mean my car will be seen. It took a week for my car to be seen. In the meantime, they didn’t have any rent More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
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Feb 04, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. We also apologize if your appointment time wasn't properly explained to you. This time is set aside for you to speak with your service advisor to get a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate advisor. Service request that are more that routine maintenance are required to see a journeyman technician. Unfortunately, our journeymen techs are about 5-7 days out from check-in. We are diligently working to improve on our customer wait times. We are doing things such as hiring additional service techs, building additional service bays, and revamping our scheduling procedures. We also apologize that we didn't have a rental to offer you. The recoils of the pandemic has left our rental fleet depleted. We are doing our best to rise to the challenges presented to us by the pandemic while remained fair to our customers. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

February 02, 2022

The lady that checked me in was wonderful. I use a cane and am elderly and she was so kind and helpful. The service was great. More

by simspat992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! Thank you so much again for your feedback! We hope you have a great day!

February 02, 2022

I have purchased 3 trucks from them and have worked with Casey on all of them. He is very professional and the deals have been worth my time to go to Jim Butler. I would recommend JB to my friends and wil More

by dmpulley0713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murphy...the best!!!!!, Casey Bauer...also the best!!
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Feb 04, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

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