Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,848 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,848 reviews

March 12, 2022

Service department took extra long to get a basic diagnosis of the problem with my Colorado. Could have given me a preliminary review to prep for the full story. More

by timgmadd
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Jim Butler Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2022

Over all good service but they had my truck a week. The only bad part was they didn’t have a rental until the next day. More

by kellyhaverstick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Mar 14, 2022 -

Jim Butler Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

They are the best servicing dealer for Chevrolet models. Been to 2 others and they were awful. More

by darbogast01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Mar 14, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2022

This dealership had a huge selection of vehicles. The staff was amazing, super friendly, low pressure. I would highly recommend them to anyone looking for a new or used car. Caleb was super helpful More

by Bonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 11, 2022

Nice place to get a car was so easy wasn’t stressful at all getting my car. More

by janeparks64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Report | Print
Mar 11, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 11, 2022

The second time was better than the first, fixed the problem rather than patch it up. Ran out of rental car for me. More

by bstadler51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Mar 11, 2022 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2022

Quick to bad mouth other car dealer but they couldn't get it done But the one they did bad month got it done with flying colors. Don brown was the best. Ed Davis. More

by Ed Davis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilcox Yorama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Vawter, Mike Steele
Report | Print
Mar 11, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. Sometimes our inventory doesn't fit your and/or the bank's requirements. However, we were able to get you approved. It is not our culture to bad mouth other dealerships and we are happy that you found something that fits your needs. Please keep us in mind in the future and if you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

March 11, 2022

The staff is exceptionally courteous and facility is a great environment, Jim Butler is a very good dealership. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons 5 stars
Report | Print
Mar 11, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

March 11, 2022

The CSR was ok, he dis his job and wasn’t going to do any more. Not sure why it took over two hours for an oil change and tire rotation. More

by mawanersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with anyone of these people
Report | Print
Mar 11, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize if your visit didn't live up to your expectations. We normally quote 90 mins for an oil change and tire rotation. We are diligently working to improve on our customer wait times and hope that our efforts are evident in future visits.

March 11, 2022

I’d like the new service that Jim Butler has the video of Your vehicle When it is getting serviced More

by trinamassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla merrick
Report | Print
Mar 14, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
345
346
347
...
785