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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,647 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,647 reviews

January 20, 2022

As always, awesome service from start to finish! Have done business there for about 10 years and will continue to do so! More

by chadrulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
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Jan 21, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2022

I was treated with respect and the assumption that I know what my vehicle is worth and was offered a fair trade in on the vehicle I wished to purchase. Not once was my vehicle put down for any issues it had More

by Stephen Augustine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Schneiders, Robert Mason
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Jan 21, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2022

Easy Transaction. That says a lot these days! The manager Tim Rhame was great. Thumbs up! More

by BRIANMWHEELER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2022

Big thank you to Scott, Aaron ane Kim for getting my truck taken care of! 5 stars from me!! More

by pmanno72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Messer, Scott Johnson
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Jan 20, 2022 -

Jim Butler Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

January 19, 2022

My visit with Jim Butler and purchase was quite pleasant. Everyone was professional. Thank you More

by MGILYUM48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Robert Mason
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Jan 20, 2022 -

Jim Butler Chevrolet responded

Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2022

Easy fair transaction,y y y y y y y y y y y y More

by DON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

January 19, 2022

I was very pleased with the service everyone was very nice and helpful as well as the work that was done. More

by typeo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
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Jan 20, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We hope to see you soon!

January 18, 2022

Great service from beginning to end. Jay was a pleasure to work with and financing department was one Of the quickest and easiest deals I have ever done. Thank you! More

by RYANJENNINGS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
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Jan 19, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 18, 2022

I dropped my car off to be serviced and after 5 days my car was not even touched and I had no car. I had to go pick up my car after the 5th day. More

by brandieedwardsma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Brinley
Report | Print
Jan 19, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. As your confirmation email reads your appointment time is to meet with your advisor to set up a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician. For service requests other than routine maintenance the vehicle must see a journeyman tech. Our journeymen techs are currently 4-5 days out. We are diligently working on improving on customer wait times. We are doing things such as hiring additional service techs, building additional service bays and revamping our scheduling procedures. In the future you can request to be placed on the rental wait list before your appointment, that why you have a vehicle for while you wait. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com.

January 18, 2022

This dealer is always friendly and keeps me informed what is going on. They do need to hire more mechanics. More

by sunshinehr61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Jan 19, 2022 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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