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Jim Butler Chevrolet

Fenton, MO

4.3
7,755 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,753 reviews

November 12, 2021

Mike, the service rep was very helpful in that he explained what was being done and how long it.would take More

by kencvfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 14, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Jim Butler Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2021

Don’t buy from them, sales was great, but the car had many issues in two weeks. Check engine light, oil leak which they “fixed” still leaking oil. And didn’t clean up the oil leak. Lower front control ar More

by kaiser.2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis
Nov 15, 2021 -

Jim Butler Chevrolet responded

Thank you for feed back. We do apologize that your vehicle has not lived up to your expectations. It is not our intention to sell vehicles that add problems to your life. We are glad to know that we are getting you taken care of. I can assure you that your vehicle passed our initial inspections to sell to you and we stand behind our mechanics works. If your issue isn't resolved please reach out to me directly at toden@jimbutlerhevrolet.com.

November 12, 2021

They are great to deal with, very professional in every way, would highly recommend!! I will definitely be back!! More

by lancec15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Nov 12, 2021 -

Jim Butler Chevrolet responded

Congrats on your new purchase! Thank for your feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2021

Poor communication regarding vehicle and what was done to it. No one ever called me. I had to call and ask the status only to be told it was done and the lady I spoke with nor an advisor, explained to me wha More

by daniellewamhoff512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of the person I spoke to as my advisor was gone for the week
Nov 12, 2021 -

Jim Butler Chevrolet responded

Thank you for your feedback. We do apologize that your visit did not live up to your expectations. We also apologize that the communication ball was dropped. I will be sure to speak with the service director regarding your concern as communication is something that we are continuously coaching our team on. We do hope that you see improvement in future visits. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

November 12, 2021

Got a great deal on a 2021 Camaro LT1. Jay went above and beyond to make the experience actually enjoyable. More

by wilby90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 12, 2021 -

Jim Butler Chevrolet responded

Congrats on your new purchase! Thank you for your feedback. We appreciate your positive review about your recent experience with us! We are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2021

One of my reverse lights was missing. I called to make an appointment, they took me in that same day and fixed the problem quickly. More

by ANDREW.MARINO0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Jim Butler Chevrolet responded

Thanks for taking the time to leave us this information about your recent visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 12, 2021

Everyone is always so friendly and willing to help I always have a great experience when I go there the best part is the free car wash everytime!! More

by johnsonpa55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 14, 2021 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 12, 2021

Work was completed as promised. Staff was professional and courteous over the phone and at the dealership. More

by danaconstant01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 14, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 12, 2021

Work was completed as promised. Staff was professional on the phone and at the dealership. More

by danaconstant01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 14, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 11, 2021

After buying my 4th used vehicle from Jim Butler Chevrolet, I was impressed as usual, for the salesman's "canny" eagerness to satisfy and read people's minds to please them. I am very pleased again More

by BOWLERTHURSDAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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