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Jim Butler Chevrolet

Fenton, MO

4.3
7,748 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,748 reviews

March 05, 2021

Everyone at this dealership is very helpful and efficient. I have never at a bad experience at this dealership. I appreciate everyone that I have dealt with. More

by maureen.ainley
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Mar 07, 2021 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

March 04, 2021

An Oil change and tire rotation should not take 2.5 hours with an appointment. I watched my vehicle get checked in and promptly moved to the lot. It seems scheduling of service could be better orchestrated More

by panderson911
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Mar 06, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director David Brittain at (636) 349-3222 X:3030 to discuss your concerns, as your satisfaction is of utmost importance to us.

Mar 08, 2021 -

panderson911 responded

Concerns are stated above.

March 03, 2021

Great service department, great people, ok prices,great communication,miss the donuts on Saturday service appointments lol always do what they say and call me to get approval before More

by KPULLEN38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Mar 05, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2021

Chris and the team did a great job of making this a fairly painless process. I do think there should be more than a thousand dollar credit for buying one of your customer care vehicles, More

by adamvan0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

March 03, 2021

Lou and Brian were amazing. Answered all of my questions and worked with me until we made a deal. Absolutely amazing service!!! Would highly recommend to anyone, especially my family and friends More

by Luke M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
Mar 04, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, Inc.! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 02, 2021

The salesman that helped me find the perfect truck was Kenan, and he was amazing. He found me the truck I wanted and had it delivered the following day after meeting with him. He exhibited nothing but pro More

by Nick B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenan
Mar 17, 2021 -

Jim Butler Chevrolet responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (636) 349-3222 at your earliest convenience to discuss how we can turn your experience into a positive one. We hope to hear from you soon.

March 01, 2021

Kim H was understanding and helpful. She took her time to make sure my coupon was applied for the alignment. Also, the service was quick I was afraid I would have to wait have the day. More

by ktenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

Great service.It was easy to make appointment and the folks that I dealt with were very friendly and acted very professional.The waiting for the work to be done was satisfactory. More

by JKRUPP52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

February 25, 2021

Its the third car I bought there. It is a convenient location next to where I work. I found the car online and went to see about it. The sales people are friendly. More

by laruejim2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Foust
Feb 25, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 25, 2021

Jeff was my salesman and he made the process so easy. I was given the Carfax. There was no attempt to high pressure me. I definitely would recommend Jeff at Jim Butler. More

by shaferd77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

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