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Jim Butler Chevrolet
Fenton, MO
7,678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,678 reviews
December 11, 2020
Poor customer service, waited over 8 hours in lobby only to find out that it still wouldn’t be ready, wasn’t satisfied at all to find out that it still wouldn’t be ready, wasn’t satisfied at all More
by 7800train
Verified CustomerEmployees Worked With
December 11, 2020
Record time this visit!!! Thanks! Loved being able to drop my car off and spend that time having dinner with my daughter. Staff is always super friendly. Just wish every visit was as quick as this one wa drop my car off and spend that time having dinner with my daughter. Staff is always super friendly. Just wish every visit was as quick as this one was. More
by deudrep
December 10, 2020
Enjoyed every step on purchasing our new equinox. Chris was very patient and kind. This was our third purchase and we will be back. Thank you was very patient and kind. This was our third purchase and we will be back. Thank you More
by nelsoninman
December 10, 2020
Loving my new 2021 Chevy Colorado! Butler had my vehicle brought in from Tennessee and I really appreciate that. It was a good experience and this is my second vehicle from Butler Chevrolet. brought in from Tennessee and I really appreciate that. It was a good experience and this is my second vehicle from Butler Chevrolet. More
by gmggeno
Employees Worked With
December 10, 2020
Although I love my service advisor, Kim Hausmann, I am disappointed that I didn't get the tire rotation I asked for at my oil change appointment. disappointed that I didn't get the tire rotation I asked for at my oil change appointment. More
by CHARTING70
Employees Worked With
December 10, 2020
They were all very friendly and helpful throughout the whole process. Makes it a much better experience than we have had before in the past with Ford. Would recommend and would buy from them again. The whole process. Makes it a much better experience than we have had before in the past with Ford. Would recommend and would buy from them again. They seem to take care of their customers. More
by alyssasmom11
Employees Worked With
Scott Johnson
December 08, 2020
Very pleased with Jim Butler service. This dealership has excellent Customer service. Would recommend Jim Butler for excellent service & a great deal when purchasing a vehicle. excellent Customer service. Would recommend Jim Butler for excellent service & a great deal when purchasing a vehicle. More
by stevejundt
Employees Worked With
Other Employees :
Flo & Diana Lechner, Melissa Perez, Mike Johnson
December 08, 2020
Always a great job- Kim Haussmann. Is terrific! Excellent customer service/ she is always friendly and maintains the excellence. Never worry when Kim is ther customer service/ she is always friendly and maintains the excellence. Never worry when Kim is ther More
by cbrewer777
Employees Worked With
December 07, 2020
Great experience especially with Heather Brown. She helped in every way she could, got my keys as soon as I came in, made sure she set up the rental car as soon as possible and walked me to my car when helped in every way she could, got my keys as soon as I came in, made sure she set up the rental car as soon as possible and walked me to my car when I brought the rental back. Customer Service is awesome in the service area and I got my car back in a timely manner. Everyone from the advisor to the service team were very helpful. More
by djones
Employees Worked With
Heather Brown, Mike Johnson
