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Jim Butler Chevrolet
Fenton, MO
7,683 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,683 reviews
December 10, 2020
Although I love my service advisor, Kim Hausmann, I am disappointed that I didn't get the tire rotation I asked for at my oil change appointment. disappointed that I didn't get the tire rotation I asked for at my oil change appointment. More
by CHARTING70
Verified CustomerEmployees Worked With
December 10, 2020
They were all very friendly and helpful throughout the whole process. Makes it a much better experience than we have had before in the past with Ford. Would recommend and would buy from them again. The whole process. Makes it a much better experience than we have had before in the past with Ford. Would recommend and would buy from them again. They seem to take care of their customers. More
by alyssasmom11
Employees Worked With
Scott Johnson
December 08, 2020
Very pleased with Jim Butler service. This dealership has excellent Customer service. Would recommend Jim Butler for excellent service & a great deal when purchasing a vehicle. excellent Customer service. Would recommend Jim Butler for excellent service & a great deal when purchasing a vehicle. More
by stevejundt
Employees Worked With
Other Employees :
Flo & Diana Lechner, Melissa Perez, Mike Johnson
December 08, 2020
Always a great job- Kim Haussmann. Is terrific! Excellent customer service/ she is always friendly and maintains the excellence. Never worry when Kim is ther customer service/ she is always friendly and maintains the excellence. Never worry when Kim is ther More
by cbrewer777
Employees Worked With
December 07, 2020
Great experience especially with Heather Brown. She helped in every way she could, got my keys as soon as I came in, made sure she set up the rental car as soon as possible and walked me to my car when helped in every way she could, got my keys as soon as I came in, made sure she set up the rental car as soon as possible and walked me to my car when I brought the rental back. Customer Service is awesome in the service area and I got my car back in a timely manner. Everyone from the advisor to the service team were very helpful. More
by djones
Employees Worked With
Heather Brown, Mike Johnson
December 07, 2020
great service from This team got there late my truck was towed in and had less than 250 miles Dave the service manager at the time got it in and fixed it by noon the next day. towed in and had less than 250 miles Dave the service manager at the time got it in and fixed it by noon the next day. More
by jmcguirk
December 07, 2020
Other than the wait time for an appointment I have never had an issue with Jim Butler. The staff has always been friendly and courteous. had an issue with Jim Butler. The staff has always been friendly and courteous. More
by jrproto
Employees Worked With
December 06, 2020
Great experience very helpful Jeff Hutchinson and Stacey Thornton Worked very hard to provide me a great experience in my new purchase and since referred one family member and a friend to Jim Butler Thornton Worked very hard to provide me a great experience in my new purchase and since referred one family member and a friend to Jim Butler More
by REEVESOB1
December 05, 2020
I do not want to write a review. I never give out a review for any one or any thing. I am sorry. Thank you. review for any one or any thing. I am sorry. Thank you. More
by curlyjoy
December 05, 2020
I brought a 2021 Tahoe that has a faulty mechanism & the service of resolving the problem has been way below what is advertised. The End. service of resolving the problem has been way below what is advertised. The End. More
by DJCASUAL1
Employees Worked With
Other Employees :
David Britten service manager ????????????????????
