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Jim Butler Chevrolet
Fenton, MO
7,688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,688 reviews
November 28, 2020
I made appt and still had to wait two days before they could even look at my car. One service they said I didn't need but it is still broke. A different issue that was requested was not even addressed at could even look at my car. One service they said I didn't need but it is still broke. A different issue that was requested was not even addressed at all More
by Joe
Verified CustomerEmployees Worked With
November 28, 2020
A good experience overall, they are a little busy, you kind of feel like you are being rushed to make a decision before they move on to next customer then you have to wait until they can get back to you. kind of feel like you are being rushed to make a decision before they move on to next customer then you have to wait until they can get back to you. I guess them being so busy is a good thing, means they are doing something right. On the Internet they had the best price. I would recommend them if you are looking for a new vehicle. One thing that I was disappointed in was when I went back a few weeks later to have my truck sprayed I missed their call about it being done. When I called back a few minutes later they told me it wasn’t done that they could see it. I went ahead and drove over to check and it was finished setting outside. You could tell it had been done when I called five minutes earlier. They just gave me an answer to get me off from phone. Compared to other dealers they really are better though. More
by M_ALCORN1982
Employees Worked With
November 27, 2020
The dealer ship is great but I think there could have been a little coffee cart outside for all of us that were waiting on our vehicles been a little coffee cart outside for all of us that were waiting on our vehicles More
by redmanford07
November 27, 2020
We enjoyed our time with Chris. LOL we went there to buy one and bought two. We had a great experience everything went fine we love our new vehicles. Thank you one and bought two. We had a great experience everything went fine we love our new vehicles. Thank you More
by SNUGIT
Employees Worked With
November 26, 2020
Went for an oil change and tire rotation. Oil change was completed. The box was checked for tire rotation but they were not. Sent a Jim Butler "Contact Us" note the same day they completed the service. St completed. The box was checked for tire rotation but they were not. Sent a Jim Butler "Contact Us" note the same day they completed the service. Still have not heard back. Good thing my trip was cancelled. Took my vehicle to Plaza Tire for the rotation. More
by mrlemke
Employees Worked With
Rebecca Huber
November 26, 2020
This was our 4th vehicle we have bought from Jim Butler. Very Happy with my truck. Brian was great. Everyone is always friendly and eager to help with what ever you might need. Very Happy with my truck. Brian was great. Everyone is always friendly and eager to help with what ever you might need. More
by sherrywoolford
November 26, 2020
We had a great experience with Mike trading in our vehicle and purchasing a new one. Everything was fast and hassle free. My husband loves his new truck! vehicle and purchasing a new one. Everything was fast and hassle free. My husband loves his new truck! More
by eaware81
Employees Worked With
Mike Herbst
November 26, 2020
My car was in for warranty work. They put me into a rental car. They had my car for several days. Was returned repaired. All I paid for was the gas in the rental car rental car. They had my car for several days. Was returned repaired. All I paid for was the gas in the rental car More
by sandyheilich46
Employees Worked With
Other Employees :
Mike Marshall, Melissa Perez, Mike Johnson
November 26, 2020
Scott Johnson is a fantastic salesman and does a quick and easy job with the buying process. I would highly recommend the dealer! great prices and first class service. and easy job with the buying process. I would highly recommend the dealer! great prices and first class service. More
by scottwichern
Employees Worked With
Scott Johnson
