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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

November 09, 2020

The Ease of getting an appointment date m, others had no availability for weeks. Service writer kept me informed on my multi-day repair timeline. More

by charlie_schaeffer
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 06, 2020

Fantastic staff, very friendly without being pushy. There's not really anything negative to say. On the positive side, you'll get service that other dealers in the area can't or won't compete with. More

by BALROG49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2020

It took 3 days to call me with what my problem was, which seemed a little extreme since there was a check engine light and code. However, I simply asked if I could have my rental car comped and immediately t More

by margolynndill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, Inc.!

November 05, 2020

Had to wait for ever to get offer. Although we bought truck I feel like I was not fulll away of things. Just ok service More

by HITCHED1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure financial lady by only 2 stars, Scott Johnson
Nov 28, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager Tim Rahme at (636) 349-3222 X:3013 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 05, 2020

Awesome service! Kayla was awesome on the phone, text and in person! My car was fixed in a reasonable time. They were extremely busy and got my car in fast. Really like Jim Butler anc their service departme More

by Sue S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Nov 18, 2020 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2020

The sales team was polite and welcoming. They worked The sales team was polite and welcoming. They worked efficiently together to get my vehicle purchased in a timely matter! I will definitely refe More

by JESSICABOLDUC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Burke
Nov 18, 2020 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, Inc. as your first choice for all your automotive needs! Thanks again for the recommendation, and have an amazing day!

November 05, 2020

Scott Jjohnson handeld all of questions and went over the details of sale inspected car and had them redo so things he did not think were up to jim butler standers.Alex dandeled finiance and was very helpful More

by mary & richard
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2020

Thank you Brett and Stacey. You made our experience one that will bring us back when we need to purchase another from Jim Butler Chevrolet. More

by AL BARGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes
Nov 18, 2020 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 04, 2020

Amazing experience buying my first car here. The staff are all so kind and friendly. Have had my car serviced several times and the experience has always been quick, efficient and above my expectations. More

by shortfroggy525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2020

I spent $886.00 and still have a check engine light and told it will cost more to continue diagnostics and find the problem I’m very disappointed More

by JMMYNATT
Recommend Dealer
No
Employees Worked With
Bill
Nov 28, 2020 -

Jim Butler Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact our Service Director David Brittain at (636) 349-3222 X:3030 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Nov 28, 2020 -

JMMYNATT responded

That’s not necessary I was afraid of what it might cost me so I took it to someone that would fix the problem without it costing me another fortune.

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