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Jim Butler Chevrolet
Fenton, MO
7,664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,666 reviews
June 29, 2020
Quick and easy buying experience at Jim Butler Chevrolet! Great selection, friendly staff, and clean showroom! Thanks again for making things easy and low stress Chevrolet! Great selection, friendly staff, and clean showroom! Thanks again for making things easy and low stress More
by stodgell10
Verified CustomerEmployees Worked With
June 29, 2020
10/10 recommend. Ed did an outstanding job and his knowledge was impressive to say the least. GO TO BUTLER CHEVROLET YOU WILL NOT BE DISAPPOINTED knowledge was impressive to say the least. GO TO BUTLER CHEVROLET YOU WILL NOT BE DISAPPOINTED More
by amonaco.amonaco
Employees Worked With
Ed Kirk
June 29, 2020
experience overall was excellent,Dennis very nice person will definitely call him on my next purchase and the finance guy was also very nice to work with will definitely call him on my next purchase and the finance guy was also very nice to work with More
by Rham2552
Employees Worked With
Dennis O'Brien, Chris Brinley
June 28, 2020
Kim, kept me in touch on the service of my truck. Kim was very polite and professional . Kim would call me of the details of what was wrong and when it should be ready to pick u very polite and professional . Kim would call me of the details of what was wrong and when it should be ready to pick u More
by kukajo96
Employees Worked With
June 27, 2020
We have bought from Jim Butler Chevrolet before and their customer service, service and sales departments were great!! That’s why we came back again!! customer service, service and sales departments were great!! That’s why we came back again!! More
by DANDJSIEVE
Employees Worked With
Jon Burke
June 26, 2020
A pleasant experience as always. I would recommend Brian at Jim Butler Chevrolet every time. Jen was also very helpful. Thanks to all that were involve. at Jim Butler Chevrolet every time. Jen was also very helpful. Thanks to all that were involve. More
by pullen730
June 26, 2020
Robert Mason was great and answered all of our questions. Vehicle was very clean and the tank was filled up. Great experience buying our used car. Vehicle was very clean and the tank was filled up. Great experience buying our used car. More
by DBAGY8911
Employees Worked With
Robert Mason
June 26, 2020
Satisfied Customer My wife & I live in Illinois and the discounts/rebates that Jim Butler Chevrolet offers is worth the 2 hour drive to Fenton, MO. The staff is always My wife & I live in Illinois and the discounts/rebates that Jim Butler Chevrolet offers is worth the 2 hour drive to Fenton, MO. The staff is always very friendly, courteous and will bend over backwards to ensure you drive away in the vehicle you came to look at. This is our second trip to this dealer and we refer our friends and family to visit Jim Butler Chevrolet for the great discounts and customer service. More
by 64Fish
Employees Worked With
June 25, 2020
PJ was my salesman he was nice down to earth with no pressure to choose a vehicle he left it up to me and showed me the cars I liked and I dealt with Alex in finance he was able to get me a great rate a pressure to choose a vehicle he left it up to me and showed me the cars I liked and I dealt with Alex in finance he was able to get me a great rate and a payment I was comfortable with. It was 5 stars across the board!! More
by hollymoran75
Employees Worked With
Alex Cox, PJ Stroisch
June 25, 2020
Product: I’m growing frustrated with the countless quality issues I’ve experienced with my 2019 Chevrolet Silverado Z71. The truck has been in for multiple water leaks, recalls and other issues. The m quality issues I’ve experienced with my 2019 Chevrolet Silverado Z71. The truck has been in for multiple water leaks, recalls and other issues. The most recent issue and the nature of this service call was an issue with the brake system that could have caused a serious accident when the brake pedal went completely soft and I lost all brake function. This quality/safety issue is unacceptable. Service representative: Doug was phenomenal. He is communicative and had empathy with my situation. He went above and beyond. **Brett Estes... wow. This guy is incredible. He was my salesman and I contacted him at 9pm when the issue happened. He responded right away and provided great guidance as to how we should best proceed. He helped to arrange towing and intervened with the rental department when they were unable to meet my needs. Brett is top notch and I can’t say enough great things about how he manages his client base even after the sale. Rental: unwilling to be flexible with me. I had plans to leave on vacation the following day and they were more concerned about company policies than a customer in need. I’d give this component of the interaction 1 Star. Poor service at best. Overall, the truck seems to be repaired. Brett and Doug made the interaction seamless. More
by Wesburns
Employees Worked With
Doug (Service Advisor), Brett Estes
