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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

January 24, 2020

I had the pleasure to deal with chance for my truck purchase at Jim butler. He was very professional and handled my hard head haggling like a champ!;) Thanks Chance, love the truck can’t wait to get my More

by miller71886
Recommend Dealer
Yes
Employees Worked With
Tara , Chance Kuhn
Jan 27, 2020 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Chance got the recognition he deserved. Hope to see you again!

January 24, 2020

People at dealership were very friendly, made you feel comfortable and answered all our questions. Transaction went very smoothly and in a timely manner. It was a big city dealership with a small town p More

by morepower69
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Tate & Alisha Dibley
Jan 27, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

January 24, 2020

OIL CHANGE TIRE ROTATION EVERYTHING GOOD FIRST APPT FOR A SATURDAY AND THOUGHT IT WAS GOING TO BE AN IN AND OUT PROCESS BUT TOOK ALITTLE LONGER THAN EXPECTED. More

by dellies3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback! We're sorry the process took a little longer than expected but we're glad everything else went great! See you next time & safe travels!

January 24, 2020

My salesman was Scott. He was great to deal with and made the process quick and easy! Also it was a pleasure working with Stacey in finance Dept. I will definitely come back in the future! More

by blessed0330
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Jan 27, 2020 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again!

January 23, 2020

Great people to work with I went to the dealership knowing I was going to get a new vehicle. Happy with the deal I got on my car. Thanks! Awesome More

by ahoman09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen
Jan 23, 2020 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that John got the recognition he deserved. Hope to see you again!

January 23, 2020

Had an appointment for oil change and found out after arriving I needed an alignment. My appointment was for 10:30 and I needed to be at another appointment at 1:00. Kayla had me ready to leave at 12:30. More

by anselmanjm
Recommend Dealer
Yes
Employees Worked With
Kayla
Jan 23, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

January 23, 2020

If I were to go by this visit no Hope you have a little while for this. First off I called to make my appointment it was made for 3 pm for January 14th. Half hour later I received an More

by debraklemme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea names
Jan 27, 2020 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback with us, Debra. We understand your frustration with our scheduling department and not getting as much communication as we typically are able to provide for our customers. We're glad the scheduling got worked out. Unfortunately, there was some extenuating circumstances with the communication between you and your Service Advisor. His brother died during your visit with us and he took bereavement days off to mourn his loss. We are glad Theresa in our Customer Relations Department was able to help you. We hope your future visits with us will be more pleasant.

January 23, 2020

The best dealer and amazing salesman! Robert Mason is provides exceptional customer service and respect towards his clients. I will always go back to Robert and highly recommend him to everyone. This is More

by Haris.V
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Jan 27, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Haris! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchases and our team was happy to share the experiences with you! Thank you again for being a part of the Jim Butler family and we look forward to seeing you again!

January 22, 2020

Outstanding experience! It is a pleasure to write this review for Jim Butler Chevrolet. Our salesperson, Mike Collins, was outstanding! Mike is a true gentleman and profess More

by bruce.k.hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mueller, Bob Schneider
Jan 23, 2020 -

Jim Butler Chevrolet responded

Thank you so much for your awesome review, Bruce! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

January 22, 2020

Very quick and painless process. Stacey Thorton jr and Sr are extremely helpful. Already looking at another vehicle from them! I would recommend everyone to them More

by HVAC99
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Jan 23, 2020 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

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