Jim Butler Chevrolet

Always the customers fault If you like buying a $50,000 truck with a $3,000 extended warranty just to be told you have to pay for diagnostic fees then you’ve come to the right p If you like buying a $50,000 truck with a $3,000 extended warranty just to be told you have to pay for diagnostic fees then you’ve come to the right place. I’ve had a vibration when driving down the highway since day 1 that they refuse to fix or even troubleshoot without passing the expense on to the customer. More

Fast and courteous service Made an appointment. In and out in a timely manner. Service was knowledgeable oof the work that was to be performed. Shuttle driver was very nice. Made an appointment. In and out in a timely manner. Service was knowledgeable oof the work that was to be performed. Shuttle driver was very nice. More

Quick and simple service, would recommend. Clean waiting area, friendly and attentive staff making sure your needs are met in a timely manner. Very good service, car works great after my servic Clean waiting area, friendly and attentive staff making sure your needs are met in a timely manner. Very good service, car works great after my service appointment. More

Our 2017 silverado The sales man was very plesant and worked with us and a time crunch. It all went very smoothly with loan and paper signing Every one was very nice The sales man was very plesant and worked with us and a time crunch. It all went very smoothly with loan and paper signing Every one was very nice More

Best experience ever buying from Jim Butler Made it so easy and hassle free loved the car I got and did not spend all day waiting on paper work. Looking forward to working with them in the futur Made it so easy and hassle free loved the car I got and did not spend all day waiting on paper work. Looking forward to working with them in the future. More

I have never experienced such wonderful customer service! This was my first time buying a car and Mr.Knott made it super easy. He was honest about everything that was happening and he took care of all of my This was my first time buying a car and Mr.Knott made it super easy. He was honest about everything that was happening and he took care of all of my concerns. Chris with finance was also very caring and attentive to my concerns as a first time car buyer. This is the place to go if you have little to no credit and need a new car. They will go to bat for you and make something happen. I would say I am 1000% going back to Jim Butler Chevrolet when I’m ready to purchase again! 1000% recommend ❤️ More

Ok good The service was good your service department gets a thumbs up all the time answers my questions don’t push me into getting anything extra The service was good your service department gets a thumbs up all the time answers my questions don’t push me into getting anything extra More

Great Customer Service With 12 commercial vehicles to be responsible for, Butler has made each visit quick, efficient and easy. Service Writer Kayla has been wonderful to wo With 12 commercial vehicles to be responsible for, Butler has made each visit quick, efficient and easy. Service Writer Kayla has been wonderful to work with. She is communicating with me throughout the servicing of the vehicle(s). I appreciate her thoroughness and professionalism. More

Over 2 hr oil change If you all can't change oil in a timely matter STOP doing it. Over 2 hr for a oil change is ridiculous! I will not be back for service or for future a If you all can't change oil in a timely matter STOP doing it. Over 2 hr for a oil change is ridiculous! I will not be back for service or for future a purchase! More

Warranty work I called a month prior to make sure supplies were in before I dropped my car off. 2 days after i dropped it off They called and told me they needed t I called a month prior to make sure supplies were in before I dropped my car off. 2 days after i dropped it off They called and told me they needed to order parts and it would be a week before the parts would be in. 2 after that they called and asked me to drop off my car but I never did pick it up. Several days later I called and i was told it would be ready in 2 days. I called back a few days Later and they said Someone would call me later that day. The next day I called when I never received a call and magically the car was done 15 mins prior. The headliner that was fixed still has imperfections. More