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Jim Butler Chevrolet
Fenton, MO
7,638 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,638 reviews
April 19, 2025
This was the first time I used your service department. Overall, the door-to-door experience was excellent. Overall, the door-to-door experience was excellent. More
by batson4652
Verified CustomerEmployees Worked With
April 19, 2025
Ian was very respectful and responsive along with the accountant guy. I went in for a truck but was out of my reach but they worked together for me and got me something better then what I expected. I wi accountant guy. I went in for a truck but was out of my reach but they worked together for me and got me something better then what I expected. I will be back. More
by DOUG.SALYERS
Employees Worked With
April 19, 2025
Always willing to help. Service department is always booked but great service when able to get in. Service department is always booked but great service when able to get in. More
by irishpeach
Employees Worked With
Other Employees :
Bob in finance, Bill in service
April 19, 2025
Jim Butler's service department needs to review their service model and how they communicate with their customers. The consistent pattern of negative reviews online should tell them this. service model and how they communicate with their customers. The consistent pattern of negative reviews online should tell them this. More
by dustinfirestine
Employees Worked With
Raymond
April 19, 2025
My experience was fantastic. The process was easy and Matt waste best. Nice working with the team at Jim Butler. The process was easy and Matt waste best. Nice working with the team at Jim Butler. More
by mymikey0
Employees Worked With
April 15, 2025
Great service and very thorough on informing me about the trucks options and finance options as well trucks options and finance options as well More
by JEDSMITH74
April 15, 2025
You people are so awesome that really words cannot express how awesome you people are and like I said I will see you in mid June. express how awesome you people are and like I said I will see you in mid June. More
by seanbeechler364
April 15, 2025
Everything was excellent except the financial part. It was very deceiving and unethical. I was sold the extended warranty until I realized how much it cost and returned the next day an cancelled it. It was very deceiving and unethical. I was sold the extended warranty until I realized how much it cost and returned the next day an cancelled it. More
by ljdisbennett
Employees Worked With
Byan Laagunas
April 15, 2025
Very easy to work with and plenty of options and vehicles to choose between. Recommend to choose between. Recommend More
by cntry13099
Employees Worked With
April 15, 2025
everything was great Brian did a excellent job of explaining all my opinions and had all the paperwork ready and a pleasure to work with i will definitely call him if I need anything else. explaining all my opinions and had all the paperwork ready and a pleasure to work with i will definitely call him if I need anything else. More
by donwhite7.dw
Employees Worked With
