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Jim Butler Chevrolet

Fenton, MO

4.3
7,679 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,679 reviews

May 11, 2025

They keep sending me emails to review and I do not want to do this is my review. Please stop emailing me for this. But I have nothing bad to say other the. Being harassed via email for a review. They did d More

by Histbuff101
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 10, 2025

I had an appointment on April 17. Did not here anything from them until April 25. Why make an appointment if thet aren't going to service car for 5 days.Was told they were replacing More

by janetpaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
May 14, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your experience. We also apologize that your appointment time wasn't properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician. In your case your vehicle was in line to see a journeyman technician. Currently our journeyman techs are a few days behind on our normal projected time frame and we are diligently working to improve this. We sincerely value your business and look forward to your next visit!

May 09, 2025

The Jim Butler team, as always, provided great service with polite, courteous demeanor and unsurpassed professional excellence. More

by j.bordner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
May 11, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2025

Absolute professionalism. Every time. They are my number one place to go for all my needs in all of my vehicles. More

by DRJERMS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 07, 2025

I came in around 10am and sat down at mikes desk. I explained to him I have terrible to poor credit. I have 2000 down payment. I told him I been peddling a E-BIKE for close to 2 years while I saved u More

by Bryan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the best sells person
May 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Great service timely and always professional. Only place i would recommend for oil change. Friendly staffing. More

by ROBYN_AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

May 04, 2025

Great service experienced techs amazing customer service I’ll come back. For my services. Thanks More

by SPARKER8813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 03, 2025

The team were very polite and friendly and got us a great truck to enjoy. More

by cindarnell65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Brown
May 07, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC..

May 03, 2025

Bryan was absolutely incredible he made the entire car buying process a breeze. He was very professional and is someone you would recommend to family and friends. More

by josephturnerw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
May 07, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2025

My truck was there for 4 days and it wasn’t even looked at yet and wasn’t going to be for 2 more business days even though I had an appointment for it. What good is an appointment with a service advisor if More

by cmlakebrink
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
May 07, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. We do understand your frustration; however, our process works best for the number of vehicles that we service. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

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