Jim Butler Chevrolet

Oil change service Had a quick assessment on arrival. Found rear alignment bad. Took care of that as well as my oil change and tire rotation. All done in a timely manner Had a quick assessment on arrival. Found rear alignment bad. Took care of that as well as my oil change and tire rotation. All done in a timely manner. Everyone is so nice! More

service great service, timely and cordial-everything went well. I was informed at all times as to progress. Payment process was prompt and friendly-service great service, timely and cordial-everything went well. I was informed at all times as to progress. Payment process was prompt and friendly-service area very clean and I liked the donuts! More

Was ok Was a line of cars when I arrived. Line moved pretty quick so wasn’t a big deal. I did noticed a small scratch on my door handle as if someone opened Was a line of cars when I arrived. Line moved pretty quick so wasn’t a big deal. I did noticed a small scratch on my door handle as if someone opened my truck with keys in their hand. Too small for anyone to believe, so I didn’t report it but I clearly saw something different because I look at my door handle everyone I get in my truck. More

This is the place! experienced great service within a timely manner. No run arounds or gimmicks. If ever in need this is the place to be. Overall great! Thanks! experienced great service within a timely manner. No run arounds or gimmicks. If ever in need this is the place to be. Overall great! Thanks! More

Good expeirence I had good experience at the dealer purchasing new car. This was my first new car purchase in over 20 years. It took a little longer at the dealership I had good experience at the dealer purchasing new car. This was my first new car purchase in over 20 years. It took a little longer at the dealership than I though it would but it was OK. More

excellent I was was very satisfied with the service I received. The time wait was excellent. The service personnel were very knowledgeable and efficient. Everyo I was was very satisfied with the service I received. The time wait was excellent. The service personnel were very knowledgeable and efficient. Everyone was polite and that meant a lot to me. More

Poor Communication My appointment time was basically a time for me to get there and start waiting. It had nothing to do with when they would actually start working on m My appointment time was basically a time for me to get there and start waiting. It had nothing to do with when they would actually start working on my vehicle. Little to no communication about how long it would be unless you chased down your appointed service manager and asked them. When asking the question about why I even made an appointment, they just seemed annoyed and didn't offer any sort of explanation. More

Longer wait time than normal.... My appointment was 3:45 pm arrived st 3:500 pm pulled into service area st 4:20 pm . No associated acknowledge the wait time , no one spoke to me abou My appointment was 3:45 pm arrived st 3:500 pm pulled into service area st 4:20 pm . No associated acknowledge the wait time , no one spoke to me about the wait. I left work early... Do my thoughts are was it worth me leaving work early & could have just arrived seeking service prior to closing. More

Michael J was fantastic!!! Michael J was great. Thoroughly explained everything to me and was very friendly. The service department was fast and friendly. I’m very happy with Ji Michael J was great. Thoroughly explained everything to me and was very friendly. The service department was fast and friendly. I’m very happy with Jim Butler Chevrolet. More

John Zensen is awesome! Just purchased a 2020 Chevy Traverse and John Zensen in sales was awesome to work with!! I had my heart set on the black cherry red and I was going to Just purchased a 2020 Chevy Traverse and John Zensen in sales was awesome to work with!! I had my heart set on the black cherry red and I was going to place a special order but John showed my the midnight blue and I bought that instead!! LOVE the color, thanks for hooking me up JOHN ZENSEN!!! :) More