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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

July 14, 2019

Absolutely amazing Brian Steinlage was very knowledgeable and very helpful when making this purchase. I am very pleased with how he helped and listened to all of my conc More

by CORENSTOCK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Jul 15, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Brian got the recognition he deserved. Hope to see you again in the future!

July 13, 2019

Chevy trax I like taking my car to Jim butler. The service is fast and friendly. If I have to drop it off they call me when its finished. When I have a question More

by debbiefrank62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Jul 15, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

July 13, 2019

ALL Good Eric was a delight to work with, he was very professional and answered all my questions, very accommodating. Got a very fair price on an excellent veh More

by rkingsland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

July 12, 2019

Chevy Silverado I feel as though the process was more drawn out than it needed to be. If the salesmen were able to haggle on the spot instead of having to make trips More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray, Morgan Hunt
Jul 12, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Austin. We're glad you had an almost perfect experience with us! We understand it may have taken a little bit longer due to negotiations, but we assure you this process got you the best possible deal! We hope you enjoy your new vehicle for many years to come!

July 12, 2019

Excellent!!! William "Fuzz" Steinlage was outstanding!! We honestly came in having no idea what we wanted and Fuzz was able to get us exactly what we needed. My hu More

by jessacanast2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly (I think is her name) with financial. Reddish hair, smiley, had a succulent garden in her front corner office
Jul 12, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

July 12, 2019

Better than last time I noticed some subtle differences in checking in for my appt. I injured my knee the same morning; my service rep, Doug Kircher, was very polite, More

by ROSANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Kirchner, Heather Brown,
Jul 12, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us! We're glad you enjoyed working with us and our improved check-in process! We are always here to help and look forward to working with you and you husband again in the future!

July 12, 2019

Good oil change They did a good professional job on the oil change. Left the interior clean. Took 1.5 hours like usual. Nice waiting room with wifi. More

by calvin.holderby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jul 12, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review, Calvin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

July 12, 2019

Oil change and tire rotation Waited 2 1/2 hours for a oil change and tire rotation. Not worth the wait. Won’t be coming back regular maintenance. Terrible terrible! More

by kellyb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Jul 12, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Kelly. We're very sorry your wait time was so much longer than usual. Our normal wait time for oil changes in 90 minutes, and we strive to achieve that or better. We have adjusted our scheduling and we hope that wait times will improve as a result during this busy season. If you would like to discuss further, please feel free to reach out to Theredsa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

July 12, 2019

Convenient and Professional From check in to check out, the staff at Jim Butler Chevrolet is courteous and professional. I trust my car is being properly serviced. Plus I love t More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember the names of the people I worked with.
Jul 12, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

July 12, 2019

The BEST!!! experience I have ever had buyng a new vehicle.. Everyone I met was very nice and all were truly professionals. Enjoy every step of the process. I would recommend Jim Bulter to everyone for a truly More

by gbeasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Scott Johnson, Mallory Hunt
Jul 12, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and got you the car you wanted at the best possible price! We look forward to working with you again next time!

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