Jim Butler Chevrolet

Felt No Pressure Bill seemed knowledgeable and reasonable, and it seemed like he had a good plan of action for me, even though my car needs several forms of maintenanc Bill seemed knowledgeable and reasonable, and it seemed like he had a good plan of action for me, even though my car needs several forms of maintenance, and I can't afford it all at once. More

Excellent car buying experience Overall it was just an excellent car buying experience. John took great care of us in the finding of all of our wants and needs. Then Mike made the Overall it was just an excellent car buying experience. John took great care of us in the finding of all of our wants and needs. Then Mike made the financials seem less. More

Great service I was promptly greeted by tony and he was very polite and informative. He was able to point me to a truck right off the bat that I ultimately ended up I was promptly greeted by tony and he was very polite and informative. He was able to point me to a truck right off the bat that I ultimately ended up purchasing. Tony was very helpful in gathering the information I need to feel comfortable with the purchase and Stacey was very helpful with the finance. it was an overall great experience and would recommend to anyone. More

Engine replacement after slipped timing chain. Dealership was professional and addressed my problem with support and understanding. Considering the seriousness of the repair, the turn-around time w Dealership was professional and addressed my problem with support and understanding. Considering the seriousness of the repair, the turn-around time was quite good and worked well with my scheduled other activities. Result was satisfactory and I have discovered no serious problems since. There was some heavy black smoke from the exhaust for the first few drives, but that was cleared up. I assume it was new engine burn off, but will monitor it closely. More

prety bad Check engine light was on. Appt scheduled for Tues AM. Could not get to vehicle. So, they offered a loaner. Finally got to vehicle Friday. Didn Check engine light was on. Appt scheduled for Tues AM. Could not get to vehicle. So, they offered a loaner. Finally got to vehicle Friday. Didn't know what was wrong...either O2 sensor ($340) or other sensor and catalytic converter($2000)....do the O2 sensor.....Car finished on Saturday. $343+. Service bill had NO breakdown of costs. Sensor was $91(outrageous). Tech didn't know if problem was fixed. This was pretty much a complete cluster. Sad part is this is pretty much the way the two previous service visits went as well. Service charges are over the top as well More

Great experience The entire staff was curtious, friendly, and knowledgeable! Couldn’t be happier with my salesman Matt. If you are looking to buy a car, Jim butler is The entire staff was curtious, friendly, and knowledgeable! Couldn’t be happier with my salesman Matt. If you are looking to buy a car, Jim butler is the place for you! More

Terrible service Our car was dropped off on Monday by 4:15. We left message on Wednesday no call. Called at lunch on Thursday to be told that our car was just getting Our car was dropped off on Monday by 4:15. We left message on Wednesday no call. Called at lunch on Thursday to be told that our car was just getting looked at. Not sure why there is such a delay at looking at someone's car. Then when car was finished with a pricey repair it wouldn't even start on your lot. We then got a rental for the weekend which they tried to charge us for but we disputed we had already gone without a car for 5 days. You are the closest to us but not planning to ever buy another vehicle or have service completed unless it is a routine oil change and/or my coupons run out. Just disgusted. This is also not the only time it took a long time for car to be looked at. More

Nightmare Poor service nobody seam to know there job took 2 months to get plates on my car due to all the loopholes I had to jump through Poor service nobody seam to know there job took 2 months to get plates on my car due to all the loopholes I had to jump through More

Oil change 1.My oil change took nearly 2 hours and I had an appointment. After I reminded them that I had been waiting for over 105 minutes, they told me it wou 1.My oil change took nearly 2 hours and I had an appointment. After I reminded them that I had been waiting for over 105 minutes, they told me it would be just a few more. 2. When I called in about getting my Silverado serviced, I let them know I had to other issues that needed attending to. The clerk said, this may take a little longer. When I came in with my truck, the service manager said it would take at least 2 days before a technician could look at my truck and I would have to leave it. This is unacceptable. Why do we have appointments if you have to leave it for 2 days????? An appointment to me means that your vehicle should be looked at during the scheduled time. Please feel free to call me Thanks, Rick Czuppon (My number is on file because I updated it while I waited for 2 hours for an oil change) More

Crank Shaft My car was making a squeaking noise when idling which turned out to be a loose seal. Bill did well managing my expectations and got everything done qu My car was making a squeaking noise when idling which turned out to be a loose seal. Bill did well managing my expectations and got everything done quickly. I was provided a rental car and he got the cost of the repair covered by GM. Great job and will come back for any future work! More