Jim Butler Chevrolet

Service Everything was great did what they said no problems in and out thanks took care of a minor recall. Always pleasant. I would and have recommended for s Everything was great did what they said no problems in and out thanks took care of a minor recall. Always pleasant. I would and have recommended for service and sales More

Good service Recently dropped in without an appointment and even though they were in the middle of a slight remodel they got me in and out in a timely manner much Recently dropped in without an appointment and even though they were in the middle of a slight remodel they got me in and out in a timely manner much appreciated More

Bait and Switch Bought truck new at Jim Butler. Came in for standard oil change. Was quoted 59.95. At check out , was charged $80.95. For an oil change !! Bought truck new at Jim Butler. Came in for standard oil change. Was quoted 59.95. At check out , was charged $80.95. For an oil change !! Have always had the truck serviced at Jim Butler. Feels like I've been ripped off. More

They know me. When I walk into service my service advisor knows me and takes care of all my vehicle needs. I'm treated like family when I enter the service departme When I walk into service my service advisor knows me and takes care of all my vehicle needs. I'm treated like family when I enter the service department. More

Patient, kind, informative My first time buying a car, and these guys made it as painless as possible. They made everything quick and simple. They gave me a fair price for my tr My first time buying a car, and these guys made it as painless as possible. They made everything quick and simple. They gave me a fair price for my trade, and they helped me get my financing down to the lowest possible percetage which was amazing. The car is incredible and the service was equal! More

Helpful and knowledgeable I liked the large amount of vehicles to choose from. I purchased a Silverado and I'm very happy with the truck. Salesman was so patient and acted lik I liked the large amount of vehicles to choose from. I purchased a Silverado and I'm very happy with the truck. Salesman was so patient and acted like he had all day just to help us. Finance paperwork was very simple and did not take a long time. More

First scheduled maintenance appointment We pulled right up to door, we parked inside. Staff was quick, efficient, and very courteous. Painless... Our first scheduled maintenance appointment We pulled right up to door, we parked inside. Staff was quick, efficient, and very courteous. Painless... Our first scheduled maintenance appointment was a success thanks to the Jim Butler staff! More

Once again a absolutely wonderful experience. My 6th car that I have bought at Jim Butler. Have bought a few cars from other dealerships. Let me tell you. None of them compare to Jim Butler on pri My 6th car that I have bought at Jim Butler. Have bought a few cars from other dealerships. Let me tell you. None of them compare to Jim Butler on price, making you feel like they care about you as their customer. As well as complete ease of a painless deal. I’m a lifetime customer and I will sing praise about them to all I know. More

Loving our new Blazer! When we were greeted and introduced to the first salesman about test driving a car, he asked if we were "buying a car today". When we replied no, he When we were greeted and introduced to the first salesman about test driving a car, he asked if we were "buying a car today". When we replied no, he quickly dismissed us and passed us off to Joe. Thankfully he did. We were ready to test drive that day then go to another Chevy dealer in town to work with. Joe, however, was a joy to work with. He was attentive to our needs, responsive to our questions, willing to work around our schedule. When we decided on the vehicle we wanted, not in Jim Butler inventory, he took the time to locate our exact vehicle. He was always ready and prepared for us. He was thorough in explaining everything. We couldn't be more happy with him. He truly understands the importance of customer service. We are loving our new Blazer thanks to his service and dedication! More

Long time at the dealership The truck should have been sitting there ready.The acessories should have been checked,to be sure they were the right ones.What should have taken an h The truck should have been sitting there ready.The acessories should have been checked,to be sure they were the right ones.What should have taken an hour,took closer to 4.When you drive 2 1/2,hrs to get there,you’re ready to go.After looking what you are asking for the truck I traded in ,you should have offered more for my trade.Afriend went to Trenary,he was offered a$100,Visa card for filling out this survey.Would like to get at least a cap instead of a coffee cup.Would be better advertising.Would be nice if someone would call you back when you have a problem,instead of having to follow up myself,3 days later.Also don’t like that I am being stuck to pay shipping to send back splash guards that were wrong. I was a little leery of buying a truck,so far away from home. Sorry ,went on a little rant.Everyone I talked to at dealership was very nice and polite.Just haven’t enjoyed total experience,so far.Probably the downside to a large dealership,not close to home. More