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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

February 05, 2019

Service of Chevy Cruze Dealership has always treated us great, For this one, 2 items were addressed. 1 under warranty and 1 not under warranty. Car has 80K on it. Repairs w More

by CarNut572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

February 05, 2019

Scott found the truck I was looking for. Scott Johnson was very helpful in finding the truck I wanted and has been great to work with. I would highly recommend him for any new car sales. More

by kobyperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Mike Marshall, Scott Johnson
Feb 06, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your business and your recommendation, Mike! We're always here to help! Congratulations on your new truck!

February 05, 2019

De-flated by a Bolt Called in to set an appointment because I was nearby. Not my usual place to go since I am a Jim Butler Kia customer, but I knew I couldn't make it wi More

by PsalmystM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Feb 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're sorry to hear that you came to us for an emergency but we're glad we were able to take great care of you! We're always here to help! Safe travels!

February 05, 2019

Buying a new vehicle made easy. Our experience in buying a new vehicle at Jim Butler Chevrolet was a great experience since we hadn’t bought a new vehicle in 17 years. From the sales More

by Kevin S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibbs, Alex Cox, Mike Brewer
Feb 05, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're so glad our team provided a stellar purchasing experience for you! We're always here to help you or anyone you send our way in the future! Congratulations on your new vehicle!

February 05, 2019

Best ever The service that I received was the best ever Kim was very helpful and took the extra time to explain every that was needed and what and when the next More

by lmendicott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Feb 05, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We sincerely appreciate your kind words and your business! We'll make sure to let Kim know what a great job she did. See you next time!

February 05, 2019

Long wait Had a 930am appt. On Tuesday. Although I was told they had a preliminary look at it, it was two days before they actually worked on it. If I had an ap More

by asf071
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Feb 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to look into this further and do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017 with your information if you would like us to address this or any other ongoing issue.

February 04, 2019

New car!!! I found the car I wanted online. Jim Butler is very close to where I live. My salesman Keith Wilcox was excellent to work with. Thank you More

by lquinn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wilcox, Mike Brewer
Feb 04, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

February 02, 2019

Easiest Car Buying Experience I've Had Jim Butler was the most pleasant experience I have ever been through at a car dealership. It helped to secure financing and an estimated KBB value. Bu More

by jkaneakua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
Feb 04, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Jane! We're so glad Tyler took great care of you and was able to provide your best purchasing experience yet! We sincerely appreciate your business and your recommendation. We look forward to working with you again in the future! Congratulations on your new car!

February 02, 2019

New Battery Everyone was awesome on one of the coldest days of the year. Kim was great in getting things organized and the job was done. Donnie made sure everythi More

by chris.moreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Reckert
Feb 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

February 02, 2019

Bought 2019 and Had 2007 Serviced On January 16, I agreed to purchase a 2019 Impala. That sales and buying process went very well. To confirm my purchase decision before finalizing the More

by gkrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen, Mike Johnson
Feb 04, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

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