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Jim Butler Chevrolet

Fenton, MO

4.3
6,881 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,881 reviews

July 20, 2018

Fast friendly Friendly and they estimated a time of 90 minutes and was finished well before and updated me throughout the oil change and had my truck waiting for me More

by jerry.helms24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad to hear that everything went well! Thank you for your feedback and your business.

July 20, 2018

Fast and friendly As soon as you pull up someone greets you at your car and helps you get checked in. It is a painless process and if you need a loaner they are quick More

by chadkastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, car rental , Alex Cox, Dalton Kiley
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback! We're so glad that you had a smooth and easy service experience with us!

July 20, 2018

New vehicle purchase Enjoyed the experience in buying a new vehicle from them it was pleasant journey. We would recommend them to people we know. Thank you for the kind s More

by foxy_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen, Dave Watkins, Mike Johnson
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your business and your recommendation! We're so glad everything went great for you and we hope you enjoy your new vehicle for many years to come!

July 20, 2018

Every time I bring my vehicle when I leave what was suppose Never satisfied always something not completely done after I leave.. tires never reset, was lied to concerning my oil pan. Dash board was cracked at p More

by deb1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gray
Jul 30, 2018 -

Jim Butler Chevrolet responded

We're very sorry to hear this. We have tried reaching out to you privately to rectify this situation to the best of our ability. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com to discuss this further.

July 20, 2018

Fast,friendly service. Everyone involved with the transaction was very friendly, polite and efficient. I would recommend this dealer to all my friends and family. Am very sa More

by royandevelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're glad to hear that you're completely satisfied and had a great experience with us! We hope you enjoy your new vehicle for many years to come!

July 19, 2018

A GREAT EXPERIENCE My wife and I went to JIM BUTLER CHEVROLET just to look at new pick-up trucks. We were introduced to Brian Andrews (salesman) who sat use down and fo More

by rsh562
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews
Jul 19, 2018 -

Jim Butler Chevrolet responded

Mr. & Mrs. Shelton, thank you so much for your feedback and your business! We're so glad that Brian was able to take such great care of your vehicle needs and found you the perfect truck! We hope you enjoy your new Colorado for many years to come and we look forward to working with you next time!

July 19, 2018

Service work was great! The issues with my 2014 Cruze turned out to be under warranty. I was offered a loaner car, which I accepted since I had to leave the car a couple days More

by bettycatz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Timons, Service Department
Jul 19, 2018 -

Jim Butler Chevrolet responded

Awesome! We're very glad that everything was covered under warranty for your Cruze and we were able to make sure you were completely taken care of! We look forward to working with you again in the future!

July 19, 2018

Took to long for oil change when I had appointment . It took 2 hr and ten minutes for lube and tire rotation. I had appointment at 12:45 . That was to long . Need improvement on that More

by WHP1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t no name.
Jul 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your honest feedback. We are constantly working to shorten our wait times for our customers. We know our customers' time is extremely valuable and we strive to make sure every experience is a positive one. Thank you for your business and we hope to show you that we can improve on your next visit.

July 19, 2018

Very professional The service personell is always courteous, professional and efficient. I was able to get an appointment quickly and not a long wait time. Pricing for More

by mcbrandon1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Casey Burns
Jul 19, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad that you had such a positive service experience with our service department! We look forward to working with you again in the future!

July 19, 2018

Awesome! Amazing service! The folks at Jim Butler are exceptional! Their business is top of the line. I shopped around with other dealers and these guys really went above and b More

by mcdermottcory4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Nolan, Scott Johnson, Dave Watkins
Jul 19, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad that our team was able to take such great care of your during your vehicle purchasing experience. Thank you for your feedback and for your business! We hope you enjoy your new truck for many years to come!

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