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Jim Butler Chevrolet

Fenton, MO

4.3
6,966 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,966 reviews

July 26, 2018

Awesome service I have gone to Jim Butler several times to purchase a vehicle. Always great service! I would recommend them to everyone. Even employee I have met wit More

by Chevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray, Patrick Piper
Jul 26, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for you positive review! We sincerely appreciate your recommendation and your business!

July 26, 2018

Awesome experience The experience was wonderful. Shopped from the clean showroom through the computer. Told Gary what I wanted and he delivered. Very friendly, no pre More

by santacats52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Alex Cox
Jul 27, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We're very glad that Gary and Stacey were able to make sure you had an awesome experience at the dealership! Congratulations on your new vehicle and thank you for your business!

July 26, 2018

Joe made everything awesome How was so helpful and friendly. I was recommended to go to him and I’m so glad I did. I will definitely be back the next time I buy a car. More

by jess.helms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Anatra
Jul 26, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your business! We're glad to hear that Joe took great care of your vehicle purchasing experience!

July 25, 2018

Love the truck! Great sales, great finance officer, and great truck. Couldn’t be happier. Casey made the truck buying experience very easy to handle. You’ve got a gre More

by jbosmith9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Burns
Jul 26, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're so glad that Casey and Stacey were able to take great care of your vehicle needs! We hope that you enjoy your new vehicle for many years to come.

July 25, 2018

All good. Satisfied with the trade details. Salesperson (Scott Johnson) was courteous and helpful. Things done in a timely manner. Vehicle was exactly as had be More

by c.clayt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Jul 25, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad that everything went so well for your purchasing experience with Scott! Thank you for your business and your feedback. We hope you enjoy your new vehicle for many years to come!

July 25, 2018

New Vehicle Purchase Overall, the experience was great! Mike Gray was very friendly, personable, and made the sales process enjoyable. However, I was a bit disappointed More

by steponmeeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schneider , Mike Gray
Jul 25, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your honest feedback! We're so glad that everything went well for your visit with Mike! In regards to your washer fluid, please contact Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com so we can set up a time for you to come in and get your washer fluid filled. We do apologize for that oversight!

Jul 25, 2018 -

steponmeeh responded

Thank you for your response! Like I said, no huge deal but just something for your dealer to be aware of. We replaced the washer fluid ourselves.

Jul 25, 2018 -

Jim Butler Chevrolet responded

Thank you for letting us know! We always want to make sure we are taking complete care of our customers and I will bring this to my sales team's attention to make sure we don't miss it going forward. Thank you again!

July 24, 2018

Oil change and tire rotation It took a hour and forty five minutes for a twenty minute job. I had a appointment and was even early. It took forever. Not a good experience More

by listerpevely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Perez
Aug 06, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We attempted to reach out to you regarding this situation to look into this further and see what service were preformed on your vehicle. We know our customers' time is valuable and we are constantly working to improve our wait times. We hope we hear back from you to try to look into this further.

July 24, 2018

new car I just want to say that my experience at Jim Butler in Fenton was nothing short of fantastic and easy. I went in there and walked out with my car thre More

by apruett1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Forbus, Melissa Perez, Patrick Piper
Jul 24, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad to hear that our team was able to take such awesome care of your vehicle needs! Thank you for your business and your feedback. Welcome to the Jim Butler family and we look forward to working with you again soon!

July 24, 2018

What a great team!! Fast and friendly. Awesome team of peole. They all worked together to get us approved..twice!. I would definitely go back again! They know what they a More

by atkinsjosh69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in sales, Patrick Piper
Jul 24, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad that we were able to provide such an amazing experience and get you the vehicle you wanted! Thank you for your business and your feedback!

July 24, 2018

Friendly people Never had to wait to long for my car. They are pretty quick. And the staff there are so friendly, I like taking my car in there. Keep up the good work More

by debbiefrank62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 25, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your kind review! We look forward to working with you again in the future!

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