Jim Butler Chevrolet

Above and beyond I had a recall for my truck, but due to my work schedule, I wasn't able to have it taken care. I spoke with a tech (Mike) and he told me to call. In I had a recall for my truck, but due to my work schedule, I wasn't able to have it taken care. I spoke with a tech (Mike) and he told me to call. Instead of my calling, he spoke to Kim, service advisor, and she took care of obtaining my truck, fixing the recall and returning my truck...unbelievable service!! Thank you!! More

2nd use of dealer. Pretty good deal, could've been smoother Was prompted to turn in my old Tahoe for a new car via unsolicited emails. Found a Suburban that I liked (adding a third kid) online, made note of th Was prompted to turn in my old Tahoe for a new car via unsolicited emails. Found a Suburban that I liked (adding a third kid) online, made note of the internet price and the current 0% APR for 72mos deal. Emailed back and forth with Samantha and had a pretty good idea of what to expect. However, when I arrived at the dealership I was told I would be dealing with a difficult sales person. Scott had the car pulled around when I arrived - I elected not to take it for a test drive as I was familiar with how it would drive based on my Tahoe ownership. Told Scott that I wanted the dealer to pay off my current loan in full and that I would take the "new" Suburban (it was a demo) at the price listed online. Proceeded to be presented with overly complicated math to arrive at a price and eventually arrived at a price that was $1000 over the online price. I take credit for this, as I didn't keep a close enough eye on the price that was written down. My problems were these: #1 - they changed the price on me (although, as above, I admit that I bear some responsibility for not watching this closely enough) #2 - at one point, the salesman became very whiny over my proposed price. If they don't like my price, just say so - don't whine! I made it clear that I didn't NEED the car and was ready to go if they couldn't give it to me at the price I wanted #3 - I don't know what goes on when the salesman goes to their manager in the back, but this happened at least three times and took way too long. Overall I think I got a reasonable deal, but it was a much more painful experience this time around than the first time. Signing the finance papers was quick and smooth. More

Went in for first service on new 2018 Colorado Made appointment and experience was very nice. Kim the service writer was very nice to work with and the time required for service was just what I was Made appointment and experience was very nice. Kim the service writer was very nice to work with and the time required for service was just what I was told More

Great customer service I feel Brian was a great salesman that wanted to make it right. He was willing to work with me on pricing and my trade in. I feel Brian was a great salesman that wanted to make it right. He was willing to work with me on pricing and my trade in. More

Long term service We purchased our Chevy Silverado from Jim Butler with 12 miles on the odometer in 1996. 22 years and 204,000 miles later our family has trusted Jim Bu We purchased our Chevy Silverado from Jim Butler with 12 miles on the odometer in 1996. 22 years and 204,000 miles later our family has trusted Jim Butler with all of our repairs and servicing that will keep it running/looking great for many years to come! More

I went to buy a Vehicle, and got charged for two Scammers. I went, to bargain for 2 Vehicle charged for Two, without my knowledge I want something done about the Scammers.No Confidence in Scammers Today. I went, to bargain for 2 Vehicle charged for Two, without my knowledge I want something done about the Scammers.No Confidence in Scammers Today. More

Failed to satisfy 4 year old certified Silverado bought 1 year ago with extended warranty. Neither Jim Butler, Chevrolet or the extended warranty company would cover fa 4 year old certified Silverado bought 1 year ago with extended warranty. Neither Jim Butler, Chevrolet or the extended warranty company would cover failed seal of third brake light in roof and damage to headliner. Jim Butler said it was too long since I bought the vehicle for the certified warranty to cover the leak. I told them I had no idea when it started leaking and they didn’t either since it is in the back seat and I drive from the front seat. It could have been leaking from the beginning. Extended warranty company said it wasn’t covered. Paid extra for certified vehicle and extended warranty and neither of these helped me. They want $2000 plus pay for rental car while they take a day or two to replace the seal and headliner. That’s outrageous! It did nothing to cause this seal to fail. It is a 4 year old truck. It shouldn’t have failed! Very dissatisfied! More

Amazing Experience!! Perfect Car, Great Price! After trying to find a specific car for over a year, I reached out to Jim Butler for help. Even though they didn't currently have the vehicle I was lo After trying to find a specific car for over a year, I reached out to Jim Butler for help. Even though they didn't currently have the vehicle I was looking for, they went above and beyond to locate the perfect car that matched all of my requests. The best part? They had it delivered straight to me for an amazing price! There really is no limit on what these guys can do! Special thanks to Tim Rhame, Doug Darr, and Mike Zarlingo for providing an amazing experience. More

Our 5th car from Jim Butler Once again excellent service from our salesman John Zensen. We love our new Malibu. The service dept is one reason we keep coming back. Kim Hausmann Once again excellent service from our salesman John Zensen. We love our new Malibu. The service dept is one reason we keep coming back. Kim Hausmann is the Best!! Thank you, Jim Butler. More

Unethical at best Bought my truck at Jim Butler and have faithfully had it serviced there for 8 years and have been generally happy with my experiences. Brought it in Bought my truck at Jim Butler and have faithfully had it serviced there for 8 years and have been generally happy with my experiences. Brought it in for an oil change and new headlight a few days ago. When finished and I turned the key to leave numerous error messages on my dash pop up (service traction control, service stabilitrack) that weren’t there 45 minutes prior. Now they are asking for $100 to diagnose... I feel like I’m being played into costly repairs. This experience gives your dealership and mechanics a bad name. I was ready to purchase my next truck (and subsequent numerous years of service) from Jim Butler early next year but now might be giving George Weber a try... More