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Jim Butler Chevrolet
Fenton, MO
7,685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,685 reviews
December 07, 2018
Review of Equinox 2019 Scott Johnson was great to work with. The experience was excellent. Scott showed us several cars and did not pressure us to make a decision. Scott Johnson was great to work with. The experience was excellent. Scott showed us several cars and did not pressure us to make a decision. More
by tbecvar
Verified CustomerEmployees Worked With
Alex Cox, Scott Johnson
December 07, 2018
Quick and Easy! Everyone at Jim Butler was exceptionally nice and great to work with.... ESPECIALLY our amazing sales rep...Brian! It was such an easy process! We wil Everyone at Jim Butler was exceptionally nice and great to work with.... ESPECIALLY our amazing sales rep...Brian! It was such an easy process! We will definitely buy fro Jim Butler again!!! More
by lzimmermann18
December 07, 2018
Silverado Everyone was easy to deal with. Very pleased with my new Silverado. I had the opportunity to be with my daughter when she purchased her new car. My Everyone was easy to deal with. Very pleased with my new Silverado. I had the opportunity to be with my daughter when she purchased her new car. My experience was equally rewarding. I was especially pleased to work with Mike Zarlingo the Finance Director. I trust him to help with the finance and warranties as he took the time to match options with my needs. More
by RTerbrock
December 07, 2018
2018 silverado They will go out of their way to make the deal happen!! Absolute best price on a new Chevrolet silverado in all of the St. Louis area!! They will go out of their way to make the deal happen!! Absolute best price on a new Chevrolet silverado in all of the St. Louis area!! More
by christopher_a_markham
Employees Worked With
Ardi Zegullaj, Alex Cox, Mike Brewer
December 06, 2018
Second of my second scheduled service Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. More
by babybear6190
Employees Worked With
Kayla Merrick
December 06, 2018
First oil change Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. Gave an estimated time of completion. When it was done they came, took me to the cashier to get my keys and to check out. No charge! More
by Bonds, lynn
Employees Worked With
Melissa Perez, Mike Johnson
December 06, 2018
Great experience as always. Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She i Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She is excellent and one of the main reasons we continue to buy from Jm Butler. We are now driving our fifth vehicle from Jim Butler since 2001. More
by plmartin63050
Employees Worked With
December 06, 2018
Did good work but took 3 hours Took way too long. Advisor told me on phone it would take 1 hour. When I got to the dealer I was told it would be 2 hours. Took 3 hours, which the tru Took way too long. Advisor told me on phone it would take 1 hour. When I got to the dealer I was told it would be 2 hours. Took 3 hours, which the truck was actually done for 1/2 hour before they got to me. Mainly because the advisory went to lunch. Also another customer, named Butler, was taken care of before me and they had someone ask if he wanted to check out while the advisor was at lunch. More
by jdketcherside
Employees Worked With
December 05, 2018
Warranty Repair work Well I've had to bring in the vehicle 2 times to get the correct repair done for hesitation when accelerating. Now even after the 2nd visit the proble Well I've had to bring in the vehicle 2 times to get the correct repair done for hesitation when accelerating. Now even after the 2nd visit the problem appears to still be present. Not all the time but more than it should be. I enjoyed the customer service I received from Tim Summons at the check-in process but I kind of question the service technicians at this point. I don't understand why the issue remains. I will probably now consider taking this GMC vehicle to a different GM Certified dealer to have it repaired. I worked with Check-in dept, with car rental as well. I don't remember her name but she was super friendly as well. More
by dludditt
Employees Worked With
Tim Summons
December 05, 2018
Great experience Good to work with thru the entire process. Ardi did a great job and even hand delivered the car to my house after he got it all ready. Paperwork proc Good to work with thru the entire process. Ardi did a great job and even hand delivered the car to my house after he got it all ready. Paperwork process was slower than I wanted More
by ADECOTA
Employees Worked With
Jen in internet sales. Sorry I don’t have last name, Ardi Zegullaj, Alex Cox
