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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

November 30, 2018

Service I brought my car in for it's first Servicing since i bought the car -- They took the car in right away and had it done in no time-- ready for the wint More

by janl410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Nov 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your great feedback! We're so happy that everything went quickly and smoothly for your first service experience with your new car! We look forward to seeing you next time!

November 30, 2018

Excellent experience at Jim Butler. Our salesman, Keith Wilcox, was on time for our appointment and ready to help us purchase our new car. He gave us his undivided attention and made us More

by GINAGENTILINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Keith Wilcox
Nov 30, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that Keith took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

November 30, 2018

Under warranty engine light First and foremost I would like to applaud Makayka for all the hard work! She went above and benoyd for us! Our engine light was on got the run around More

by grifloghcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makhaya in service
Nov 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your thoughtful feedback. We're so glad that Kayla too great care of your during your visit with us, even though there were some hiccups along the way. We're relieved that everything is not taken care of. We hope things go smoother for your future visits with us!

November 30, 2018

Fast and Efficient From the call to schedule to the driving away after the appointment it was a great experience. On time, quick efficient service and very professional More

by dawn.peppers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug. Service Advisor
Nov 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Dawn! We're so glad our Service Department took great care of you from start to finish! We look forward to seeing you next time!

November 30, 2018

Love my Equinox This is my 3rd equinox from this location. This is a wonderful family vehicle and everyone there has always been so wonderful I will continue to buy More

by dawn.mueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Chris Brinley
Nov 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Dawn! We're honored that you chose to purchase your new Equinox from us, once again, and we're so thankful to have you as a member of the Jim Butler Family! Have a fantastic holiday season & we'll see you next time!

November 29, 2018

Outing team! Great team at Jim Butler. It was a pleasure working with Donnie and Stacey! I was surprised how quickly my paperwork was completed and the efficiency More

by terethorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Reckert
Nov 29, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We'll make sure to let Stacey and Donnie know what a great job they did! Thank you for your business and your recommendation. We look forward to seeing you next time!

November 29, 2018

Dead Battery It was a Holiday week, Thanksgiving. Car was brought in on Wednesday and wasn't looked at until Monday... Seemed very long for just a dead battery whi More

by smokeemos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
November 29, 2018

As always we were satisfied with the work. Scheduling our appointment is always easy and the work on our car was done in a timely manner. The people we deal with are always professional. Than More

by janniemanagement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you loved our service department and we look forward to having you back at the dealership.

November 29, 2018

Very courteous Greg was very courteous and helpful and answered all the questions I had and helped with finding out more about the parts department also thanks. More

by garywilson6365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gibbons
Nov 29, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

November 29, 2018

check engine light Check engine light came on & car stopped 3 times. Had to wait till next day to take it in. Had 2 issues with senors which were covered under the exten More

by jamesbogue38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont recall her name but lady who gave us a loaner car, Mike Johnson
Nov 29, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, James! We know it can be frustrating with vehicles have problems along the way, but we're so glad our service department made the best of an unfortunate situation for you. We are always here to help in any way we can!

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