Jim Butler Chevrolet

Disappointing Problems with jeep in first 12 hours. Returned on Tuesday.Was not contacted about issue until Friday after I stopped in on Thursday 48 hours after dro Problems with jeep in first 12 hours. Returned on Tuesday.Was not contacted about issue until Friday after I stopped in on Thursday 48 hours after dropping off Jeep More

nice job Great people to work with everyone was great and nice I would tell my friends about this dealer and going to bring my mom and dad their they are looki Great people to work with everyone was great and nice I would tell my friends about this dealer and going to bring my mom and dad their they are looking for a new car More

No DEF They took care of our scratch just fine, but they never prepped our new truck with def and said that they would at our setvice and still never did...b They took care of our scratch just fine, but they never prepped our new truck with def and said that they would at our setvice and still never did...bummer. More

Easy to Deal With We were treated fairly and everyone had a great attitude. This was our 3rd purchase from this franchise and they have earned our business as the firs We were treated fairly and everyone had a great attitude. This was our 3rd purchase from this franchise and they have earned our business as the first choice for our vehicle purchases in the future. The team was there to satisfy any need we had. Excellent service and a very pleasant experience. More

Time wasted! As a customer, you are asked to make an appointment for service. So you do. You go in at the scheduled date and time for the service and expect to get As a customer, you are asked to make an appointment for service. So you do. You go in at the scheduled date and time for the service and expect to get that service time and not be put to the back of the line. Kim was great and explained everything, however I do not know why we, as customers, need to wait for over two hours for a scheduled oil change/ tire rotation? Kim came out to let me know that it was almost ready and that one of the other service writers would bring out my paperwork because she was going on lunch break. That was fine! After fifty minutes of waiting I asked someone about a status on my truck. She said, "I will check and come and let you know". About twenty minutes later, Melissa called out my name. I went to her and she asked if I had any questions. I asked about why appointments are needed if it takes over two hours for this service and why i was pushed back. All she would say is, "I can get my manager" or "Do you want to talk to the manager"? I politely declined, as it had been over two hours and all I wanted to do was leave. I do not usually answer surveys in a negative way, but this is the second time in a row that I have had a bad experience with the service of my truck and this is the third vehicle I have purchased and serviced ONLY at Jim Butler in the past seven years! Looking forward to better service days ahead. More

My Jim Butler Service. I have been to your dealership several times now for service.I have been treated very professionaly and was given a loaner to drive while my Silverad I have been to your dealership several times now for service.I have been treated very professionaly and was given a loaner to drive while my Silverado was being repaired..You also did a good job keeping me informed on the progress of the repair work. More

Nice Car. Friendly,helpful and curtious service. Thanks to this dealership I was able to get into a new car I didnt think possible. No hassles just friendly helpful services for what they were able t Thanks to this dealership I was able to get into a new car I didnt think possible. No hassles just friendly helpful services for what they were able to do. Thanks Jim Butler dealership and all that helped me in the process. More

Great service!! This dealership is amazing!! A wide selection, but even better there’s sales man everywhere eager to help!! They were all fast to move and so helpful! This dealership is amazing!! A wide selection, but even better there’s sales man everywhere eager to help!! They were all fast to move and so helpful!! Our salesman, Scott Johnson, was wonderful!! Made you feel very at ease, easy to talk to knows his business!! Awesome personality and a real go getter!! I would definitely recommend and will for sure go there for our next vehicle!! More

Wonderful experience John Gibbs was excellent and extremely easy to work with. He is very personable and friendly and made the entire transaction a breeze. The dealershi John Gibbs was excellent and extremely easy to work with. He is very personable and friendly and made the entire transaction a breeze. The dealership was very clean and everyone was very courteous and friendly. I will definitely recommend them and become a repeat buyer! More

Great customer service. Very friendly. Made sure work was done. Worked with in all situations. I will and have recommended this dealership in the future. customer service. Very friendly. Made sure work was done. Worked with in all situations. I will and have recommended this dealership in the future. More