Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler Chevrolet
Fenton, MO
7,644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,644 reviews
March 19, 2024
Got done what I needed! Nice to have water there to drink, and comfortable place to sit and wait! Nice to have water there to drink, and comfortable place to sit and wait! More
by ruth10001
Verified Customer
March 19, 2024
Is My experiences have been great. Staff very helpful and know the business. I recommend the service and dealership to all my friends. Staff very helpful and know the business. I recommend the service and dealership to all my friends. More
by mwebb918
Employees Worked With
March 19, 2024
It took 30 min for them before I was even able to get out of my car after pulling in the garage. My oil change and tire rotaion took a total of 3 hours. I was also charged way more than I had expected withou of my car after pulling in the garage. My oil change and tire rotaion took a total of 3 hours. I was also charged way more than I had expected without any explanation. Then when the guy had to find my car, he couldn’t find it. That was an additional 28 min! More
by kcirishgirl27
Employees Worked With
March 18, 2024
Kim was really great. Explained everything and provided me with everything I needed. She was pleasure to work with. The work qas done greatly. Thank to your staff. Explained everything and provided me with everything I needed. She was pleasure to work with. The work qas done greatly. Thank to your staff. More
by marcelostlouis
Employees Worked With
March 18, 2024
Always great communication, service times are long but service itself is great friendly and helpful service itself is great friendly and helpful More
by irishpeach
Employees Worked With
March 18, 2024
The price for an oil change/tire rotation was $40 more than expected from same exact services at another dealership. Was told after i paid for services that i could receive a car wash. Overall I was dissa than expected from same exact services at another dealership. Was told after i paid for services that i could receive a car wash. Overall I was dissatisfied with overall experience. More
by Kbash2212
Employees Worked With
I don’t know and didn’t keep track.
March 18, 2024
Took a little longer than i had expected but once Kim realized my concern for my truck she was extremely informative and communicated back. Overall was extremely satisfied with the outcome. realized my concern for my truck she was extremely informative and communicated back. Overall was extremely satisfied with the outcome. More
by samhop4
March 17, 2024
I dropped my car off the night before for an oil change. I told them I needed the vehicle by 2:30 because I had an appointment. I had to call at 1:50 to check on my vehicle. They still weren’t finished. I h I told them I needed the vehicle by 2:30 because I had an appointment. I had to call at 1:50 to check on my vehicle. They still weren’t finished. I had to cancel my appointment. When I brought this up it was dismissed. More
by laurenrudolph08
Employees Worked With
Service department
