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4,251 Reviews of Jim Butler Chevrolet - Service Center
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May 11, 2025
They keep sending me emails to review and I do not want to do this is my review. Please stop emailing me for this. But I have nothing bad to say other the. Being harassed via email for a review. They did d to do this is my review. Please stop emailing me for this. But I have nothing bad to say other the. Being harassed via email for a review. They did do a great job More
by Histbuff101
Verified CustomerEmployees Worked With
May 11, 2025
I am a 66 year old black woman I feel they did not give me the courtesy that I deserved after I was tricked into buying a defective vehicle. First there was a crack in the windshield and a dent in the tru me the courtesy that I deserved after I was tricked into buying a defective vehicle. First there was a crack in the windshield and a dent in the trunk area that I asked the salesperson to correct that was never fixed. Then Two weeks after I bought the vehicle the check engine light came on. They Fix the fuel pump then about a month later the check engine light came on again and they wanted me to pay $200 to have it checked out I’m on a fix income I don’t have extra money I gave the code to someone else and they said it was a fuel pump problem again. Jim Butler did not give me the satisfaction I deserve. I will never recommend Jim Butter to anyone until they do right by me. The only thing I will tell people is that I was not treated right by this dealership. More
by valeriel.thomas
Employees Worked With
Don’t want to rate anyone
May 11, 2025
Have a loaner the first time second time had to come up with one once they said they fixed the truck we got there. I turned the key on and everything was the same as before. Not happy don't have time to ke with one once they said they fixed the truck we got there. I turned the key on and everything was the same as before. Not happy don't have time to keep coming back. More
by randycrocker52
Employees Worked With
May 10, 2025
I had an appointment on April 17. Did not here anything from them until April 25. Why make an appointment if thet aren't going to service car for 5 days.Was told they were replacing Did not here anything from them until April 25. Why make an appointment if thet aren't going to service car for 5 days.Was told they were replacing all 4 tire monitors & the radio screen. Only 1 tire monitor got replacced. I had to call after picking up to inquire why only 1 got replaced & was told communication breakdown with technician. Offered a free oil change & tire rotation, & will replace the other 3 tire monitors. I hope they honir this on my next service! More
by janetpaul1
Employees Worked With
Dalton
May 07, 2025
Absolute professionalism. Every time. They are my number one place to go for all my needs in all of my vehicles. Every time. They are my number one place to go for all my needs in all of my vehicles. More
by DRJERMS777
Employees Worked With
May 07, 2025
I came in around 10am and sat down at mikes desk. I explained to him I have terrible to poor credit. I have 2000 down payment. I told him I been peddling a E-BIKE for close to 2 years while I saved u I explained to him I have terrible to poor credit. I have 2000 down payment. I told him I been peddling a E-BIKE for close to 2 years while I saved up. Mike was basically like say less I got you. He went to the office and he made what I thought to be magic possible and brought me a BRAND NEW 2025 Trax and said this is it. The payments was right so I signed and was driving away by noon. Mike you have a customer for life More
by Bryan
May 06, 2025
Great service timely and always professional. Only place i would recommend for oil change. Friendly staffing. Only place i would recommend for oil change. Friendly staffing. More
by ROBYN_AUSTIN
Employees Worked With
May 04, 2025
Great service experienced techs amazing customer service I’ll come back. For my services. Thanks I’ll come back. For my services. Thanks More
by SPARKER8813
Employees Worked With
May 02, 2025
My truck was there for 4 days and it wasn’t even looked at yet and wasn’t going to be for 2 more business days even though I had an appointment for it. What good is an appointment with a service advisor if at yet and wasn’t going to be for 2 more business days even though I had an appointment for it. What good is an appointment with a service advisor if the vehicle is gonna sit for a week before it is looked at. Seams like you should make the appointments for a time when the vehicle can actually get in so people aren’t left without transportation for no reason. More
by cmlakebrink
Employees Worked With
Bill
