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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,275 Reviews
Call Service Center (636) 349-3222

4,275 Reviews of Jim Butler Chevrolet - Service Center

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May 17, 2023

Oil change and tire rotation was a good experience without any issues. This sentence is extra to get my review above 15 words. More

by dlmhuggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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May 20, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

May 17, 2023

Every service takes to long3hours to wait for oil change, tire rotation and front end alignment More

by camma59rata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
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May 20, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We completely understand and agree that this is unacceptable. while we understand that it is not your problem, we had scheduling errors that we are diligently working to correct. For your wait time we were able to offer you a $30 coupon and discounted an additional $12 dollars. If you wish to further discuss your visit, please reach out to our Service Manager Gene Wondell at (636)717-3030.

May 16, 2023

They all are always professional, helpful and pleasant. I am very happy with the staff and facilities. More

by dogatfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
May 17, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 16, 2023

The sales was a good experience but the service department wasn't very pleasant had my car a little over three weeks a couldn't get a straight answer fir anything it took a week for a rental with m More

by sherryf807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback and for your high star rating. I will be sure to speak to the service managers regarding your concerns. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2023

We purchased a new truck and they were extremely nice and everyone was very knowledgeable about what they were doing More

by mcbriderp111
Recommend Dealer
Yes
Employees Worked With
Dana Walker
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May 19, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 16, 2023

Very good service and wonderful to work with. Service performed in a very timely manner. More

by T.BERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 16, 2023

I was very pleased with the service all at Butler Chevy. Technician was friendly and professional.. More

by charlesnevois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
May 19, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 14, 2023

At first I had a little trouble but the dealership made good on the problem. More

by reynoldgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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May 16, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 14, 2023

Unfortunately not taken care of. Returned to me very dirty inside and out. Was not happy nor satisfied More

by jourdenthan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ries
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If you wish to schedule a time to have your vehicle detailed, please reach out to me directly at toden@jimbutlerchevrolet.com.

May 13, 2023

They were clean and prompt on the work they did on our car and polite when we paid the bill More

by mcbriderp111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danna Walker
Report | Print
May 16, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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