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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,243 Reviews

4,243 Reviews of Jim Butler Chevrolet - Service Center

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March 21, 2023

Kayla was very kind and helpful she walked me through everything that was needing to be done. More

by encollins46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

March 21, 2023

I went in for tint on my car, had to call rt before the dealership was closing to see where my car WAS. FINALLY GOT ANSWERS AND MY CAR BACK..WAS NOT HAPPY AND I ASKED PRIOR FOR WIRES HANGIN DOWN TO BE PUT More

by kirkpatrick.julie1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was that day
Mar 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If something wasn't done properly, or if we need to readdress anything, please reach out to our General Sales Manager Tim Rhame at (636) 349-3013.

Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If something wasn't done properly, or if we need to readdress anything, please reach out to our General Sales Manager Tim Rhame at (636) 349-3013.

March 21, 2023

I CAN TELL YOU THAT "KIM HAUSMANN" IS A REAL PLEASURE TO WORK WITH. I DID NOT KNOW HOW TO REDEEM MY CHEVY POINTS, AND KIM EXPLAINED TO ME HOW THEY WORKED. I WAS NOT ABLE TO USE MY POINTS WHEN I SETTLED MY More

by asokolich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

March 21, 2023

Usually have a rather long wait time, this was the faster I have ever gotten out of there. Very happy with the quick turn around. More

by 3fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 23, 2023 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2023

Excellent services. Matt was great about having everything ready and made the whole process of buying the new vehicle very streamlined. He has been great if I have quest More

by jennifer.desalme
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rousin
Mar 23, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 18, 2023

Second purchase from them in the last 5 years! Their sales and service department are top notch! More

by M. Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 18, 2023

The service was great, arrived on time and immediately serviced. Very satisfied.with service personnel. More

by seaturkey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2023

A beautiful dealership the people there are great. The only problem I had is I went out to a Chevy dealer and drove away in a Mitsubishi, which I have to take to Frank Leta to have service. I did not More

by futrell49ers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Yes, we are a Chevy dealership, but we also sale used cars as well. For your normal maintenance concerns, please bring it to us! If there is anything more, please bring it to us and we'll take care!

March 17, 2023

Worst experience. Went in for oil change. They recommend recall on headlights. $900 later/5days. My turn signal still don’t work. More

by dannymac_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that his happened. Please reach out to our Service Manager Gene Wondell at (636) -717-3030.

March 16, 2023

Always kind and friendly,very good customer service! ! I highly recommend Jim !! Always a great job! More

by lisaflynn065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 23, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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