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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,309 Reviews

4,309 Reviews of Jim Butler Chevrolet - Service Center

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January 25, 2025

Our experience was great,normally dread buying a new car because of the chaos. Matt and Joe were great. More

by huntcrazed
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2025

Service advisor Dalton Kiley was excellent, communicating with me, He and his team got my issues diagnosed quickly kept me up to date on the extended warranty and what it covered, ordered the parts, what th More

by 1957lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Jan 26, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2025

I was sold a lemon. Now I’m stuck with a high car upside down unable to get a new vehicle. More

by Ronetta.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jim Butler Chevrolet responded

Ms. Harris, Missouri law states that a vehicle has to be brand new and not functioning properly for it to be considered a lemon. Furthermore, you purchased your vehicle in May, without any extended warranties. We sell extended warranties because we cannot predict when a component will fail. Please reach out to our service manager to see if there is anything we can offer you.

January 22, 2025

Fixed issue. But on my home the raido started acting like it has a mind of it's own. Changing stations, clock,calling people and when putting others on hold or h More

by polston.stewart
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jim Butler Chevrolet responded

Thank you for leaving us your feedback. Please reach out to our service manager directly at 314-274-1687 to discuss you new concern. We look forward to coming to a resolution.

January 22, 2025

Brian Ries and the entire Jim Butler team did a amazing job on helping me with the purchase of my new vehicle More

by dholbrook1968
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2025

Kim and the Jim Butler team always take care of me and my family when our car needs help. Everyone is so nice and they help make it as convenient as possible to keep our maintenance on point. More

by marshallray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

January 22, 2025

Excellent service; however the problem still persists. I do no know what the problem is More

by stone1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jan 24, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We are happy to hear that we met your expectations. If you wish to further discuss your new concerns, please reach out our scheduling department, we will be more than happy to help.

January 19, 2025

The best service I have ever received from any company. I will recommend anyone looking for a vehicle to you! More

by dustiferstull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 16, 2025

I had an amazing experience at Jim Butler Chevrolet. Everyone was warm and welcoming. My salesman, Bryan Lagunas, was attentive to my needs and made sure the process was seamless and swift. Also, I can’ More

by demeisha_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Lavin, Bryan Lagunas
Jan 21, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

January 16, 2025

We are very happy with the service we got. Everyone treated us with respect and were very kind More

by jam91102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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