Jim Butler Chevrolet - Service Center

I love Jim Butler Chevrolet! They got me in the very next day and was able to order a rare battery for my bolt and had me back on the road the same day! They got me in the very next day and was able to order a rare battery for my bolt and had me back on the road the same day! More

The service here is terrible I highly regret buying a car from you guys every time I need service it takes more than a week to even get the car diagnosed, then I can’t even get the problem fixed and I have t from you guys every time I need service it takes more than a week to even get the car diagnosed, then I can’t even get the problem fixed and I have to wait half a month to bring it in just to see what the problem is. To say this dealership is terrible is an understatement. More

I have been coming to Jim Butler dealerships for 27 years now. Friendly service and integrity! now. Friendly service and integrity! More

Always great to work with these great people. Always friendly and very thorough with what needs to be done and why. So glad I purchased my vehicle from JB!! Always friendly and very thorough with what needs to be done and why. So glad I purchased my vehicle from JB!! More

They are wonderful! In all ways except the cost is always way too much. Service is excellant. In all ways except the cost is always way too much. Service is excellant. More

Tony palmer was the easiest salesperson I've ever dealt with. Car is perfect customer service is top notch with. Car is perfect customer service is top notch More

Always helpful and keep you up to date on repairs. . I feel they listen to my problem and find the solution. . I feel they listen to my problem and find the solution. More

They were polite, professional and efficient. They were awesome and no delay in service either. They were awesome and no delay in service either. More

I had excellent service . I was provided a ride home and back when my car was finished . I am very pleased with the professionalism of everyone that I came in contact with . I was provided a ride home and back when my car was finished . I am very pleased with the professionalism of everyone that I came in contact with . More

Highky recommend this dealership and the entire staff. I am hoping the dealership can convince their bosses at GM to approve my refund for a rental car I had to get from Enterprise as no dealer demo was I am hoping the dealership can convince their bosses at GM to approve my refund for a rental car I had to get from Enterprise as no dealer demo was available for 10 days while my 2024 Trax was in their service dept for covered warranty repairs for 2.5 months. Had to wait for a part. I was directed to use Enterprise rental car until a demo came in, which I did. Verified with GM this was correct and would be reimbursed. The dealer was able to provide a demo after 10 days, which was greatly appreciated as I could then return the Enterprise rental. All staff at dealership have been outstanding, especially Dalton. Every visit (4) since my new car purchase August 2023 has been friendly, efficient and customer oriented. I realize GM’s refusal to refund a portion of my enterprise rental cost is not the dealer’s fault. However, I spoke with GM re: reimbursement of a rental before I rented from Enterprise, where they confirmed they could reimburse me for $40 day up to 10 days. It also was mentioned at the dealership. I submitted all the required paperwork. Then wait for reimbursement until my own car was fixed. Then denied because I used the dealer demo after returning Enterprise rental. Which is what GM instructed me to do. $400 isn’t alot of money but it was a big expense to me (retired) and I still naturally was making my car payments as well I believe GM mislead me thru the process and honestly feel bad that the dealership and staff are not being supported by GM as GM obviously has a supply chain issue for parts and then will not compensate their long time (since 1957) Chevy owners. And GM does not back up the info on their website re: reimbursements. Bottom line: I would rate Jim Butlef outstanding, love my Trax (repairs and all) and appreciate their assistance. Great staff, great communications. But just so frustrated GM (buy USA) misled me completely. $400 is nothing to GM. For me, it’s a Xmas visit to my out of town son (U.S. navy commander) and my grandkids. Who, by the way has still running 76 Camaro, Suburban, had a Cruze) and a Chevy truck. Thank you to the dealer for trying to help me thru this process. I recommend Jim Butler to any one looking for a car. More