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4,276 Reviews of Jim Butler Chevrolet - Service Center
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Verified Customer
January 09, 2021
This my last review. I don’t think it is necessary for me to spend my time to trying to explain 25 words. The staff I worked with did a fantastic job. See the last nine words would have been sufficient. to spend my time to trying to explain 25 words. The staff I worked with did a fantastic job. See the last nine words would have been sufficient. More
by EDRITA
January 08, 2021
As usual everything was great. The customer service is second to none as well as the knowledge of the staff. They are absolutely 100% MAGNIFICENT second to none as well as the knowledge of the staff. They are absolutely 100% MAGNIFICENT More
by Carl Johnson
Employees Worked With
January 07, 2021
Dropped off car kept me informed on progress of repair Car repaired and returned on New years eve. Car is back to running well covered under power train warranty Car repaired and returned on New years eve. Car is back to running well covered under power train warranty More
by rme00001
January 07, 2021
Great Dealership! I've had a few issues with my truck and they've taken care of it quickly and professionally. I love my truck and I love this Dealership! they've taken care of it quickly and professionally. I love my truck and I love this Dealership! More
by johnwhalen67
Employees Worked With
January 06, 2021
I did ride along with service writer, who heard noise, but mechanic couldn't reproduce, problem. so NOTHING was done. They didn't even check tire pressure, one of the things on there list; to check batter but mechanic couldn't reproduce, problem. so NOTHING was done. They didn't even check tire pressure, one of the things on there list; to check battery, top fluids etc. Which I'm sure were not checked either. Vibration is still there,!! Could it be the "chevy shake"? I was told at prior visit by service writer ( who had no clue, he assumed) that tire balance was checked. It was not. I was told I would be charged for.that??!! That time they had truck for 4 days before it was looked at. What a disappointment Jim Butler service department is. The girl who set up appointment said they would check my crankshaft?? Really for tire vibration...now that's scary. glad she isn't a doctor. Spoke with service manager, but he did not follow up after second visit. thus problem still exist. shame on you all. More
by friscobark
Employees Worked With
January 06, 2021
But I don't recommend Chevy or GM. They're too cheap to put a decent navigation system in my new Impala. I was told to buy a new phone. Why don't they buy me a new phone? put a decent navigation system in my new Impala. I was told to buy a new phone. Why don't they buy me a new phone? More
by GARYBRANDT49
Employees Worked With
Bill
January 04, 2021
very happy with the service this time. Kim was very helpful and told me what needed to be done and it was fixed this time. I had it there twice before and they said they couldn't fine the problem.Kim w helpful and told me what needed to be done and it was fixed this time. I had it there twice before and they said they couldn't fine the problem.Kim wae very helpful. More
by ibagem2
Employees Worked With
January 04, 2021
Service writer should be more willing to answer important questions like can u look up my warranty and make sure the repair is covered ect. My truck was left unlocked outside in parking lot important questions like can u look up my warranty and make sure the repair is covered ect. My truck was left unlocked outside in parking lot More
by ritrovato_06
Employees Worked With
Melissa Perez
January 04, 2021
The battery on the Monte Carlo keeps draining down. I had to jump start it after it set for a few days. The service department kept it for a week, and discovered that the switch for the interior lights w had to jump start it after it set for a few days. The service department kept it for a week, and discovered that the switch for the interior lights was causing the problem. More
by dodgerdandy
Employees Worked With
Andrew
