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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

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November 26, 2020

Went for an oil change and tire rotation. Oil change was completed. The box was checked for tire rotation but they were not. Sent a Jim Butler "Contact Us" note the same day they completed the service. St More

by mrlemke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
Dec 01, 2020 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again soon!

November 26, 2020

This was our 4th vehicle we have bought from Jim Butler. Very Happy with my truck. Brian was great. Everyone is always friendly and eager to help with what ever you might need. More

by sherrywoolford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Dec 01, 2020 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

November 26, 2020

My car was in for warranty work. They put me into a rental car. They had my car for several days. Was returned repaired. All I paid for was the gas in the rental car More

by sandyheilich46
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Melissa Perez, Mike Johnson
Dec 01, 2020 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 26, 2020

Kayla was awesome! Her follow through was amazing and definitely appreciated. I will return because of her high level of customer service. She really went above and beyond! Please acknowledge her efforts More

by eldridge.ceg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Dave Foust
Dec 01, 2020 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

November 25, 2020

I always receive great customer service. Everyone is so polite and kind! Even the rates of service are reasonable. Very fast also,. My favorite! Thanks More

by CYNDEEFAVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

November 24, 2020

I was very disappointed that even though I had made an appointment, I have to wait 2 1/2 hours for a simple oil change More

by rnckaren
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
November 21, 2020

Very professional. Very acknowledgable, Very understandable, Concerned and advisable. All people in the service department were kind and considerate. Gave detail information and answered all que More

by j4fixer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2020

I like going to Jim Butler for my oil change and service but when I don’t have enough rewards it does cost too much I feel I do know you need the price to be that for disposal and for labor other than all More

by trinamassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

November 20, 2020

I'm always treated well anytime I'm there. Staff keeps us updated each day on progress of work when we have to leave our vehicle for service. Matt has always done a great job for us on our Corvette and Silve More

by evansccr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2020

The service department t was fantastic. They were upfront with me in regards to the length of time it could take due to covid situation. However my car was done way early but the staff was excellent and frie More

by AMYP02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

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